ABOUT SEE-CHANGE:

SEE-Change is a not-for-profit organisation that aims to create a fair and sustainable Canberra through community connection. We run engaging and innovative events and projects based around sustainability. We are made up of a diverse group of members, volunteers and staff. More information about SEE-Change can be found at www.see-change.org.au.

ABOUT THE ROLE:

In this role you’ll be working with a small, tight-knit and passionate team, working to deliver on one particular project, the Canberra Electric Bike Library, in collaboration with external stakeholders.

This public facing role will require you to maintain a booking system for the ebike library, assisting loanees with information and courteous correspondence, maintaining meticulous records, engaging with the general public at events, helping with event planning and implementation, attending stakeholder meetings for effective collaboration with external partners and some bike maintenance tasks.

The role will involve flexible work with a non-standard weekly roster and can involve some working from home. Help at occasional weekend events will be required, with corresponding penalty rates applied. Please email Brook Clinton on [email protected] using the subject line: Loans Officer - Canberra Electric Bike Library enquiry via EthicalJobs if seeking more information regarding this role and the particular project it will serve.

THE BENEFITS YOU’LL GET:

You’ll be part of an organisation that pushes the envelope on sustainability, and makes a real difference in our local community. The SEE-Change office is based in the leafy suburb of Downer, with a cafe next door. In this role, you’ll gain experience in project management and evaluation under the supervision of experienced staff, while developing your customer service and community engagement skills. And it’s a fun project!

SELECTION CRITERIA:

ESSENTIAL

1. Confidence in basic bike maintenance and a willingness to learn about electric bikes
2. Some customer service or public-facing experience, preferably higher-level community engagement experience
3. Experience working effectively in a small team
4. A demonstration of meticulous record keeping
5. Ability to work independently and the initiative to improve processes when necessary

DESIRABLE

1. Bike mechanic experience
2. Event planning experience
3. Excellent communication skills covering verbal and written communication, as well as social media or content creation experience
4. A passion for sustainability in the urban context

Please note: Your cover letter must specifically address the selection criteria for your application to be considered. We recommend using the numbered criteria as the heading of a paragraph and providing an explanation of how your experience fits the specific criteria.
This job is available with a flexible start date. The position will be advertised until filled, with interviews carried out at different points in the search for the best fit candidate.