About us

Scouts is a worldwide movement that has shaped the development of youth and adults for more than 100 years. Scouts are in every part of our community and Scouts is the biggest and most successful youth organisation in Australia. More than 25,000 boys, girls, and adults in Victoria enjoy a huge range of activities. Scouting is diverse and inclusive, and welcomes all, regardless of race, faith, ability, gender, or orientation.

Scouts Victoria is a Child Safe organisation. Scouts Victoria is inclusive of all, regardless of gender, sexuality, race, religion, or abilities and does not tolerate any form of harm, abuse or neglect.

About the role

The Child Safety Case Manager is the first point of contact for issues relating to Child Protection. They will perform initial reporting and investigations into child protection matters which includes new cases and historical cases. They will be responsible for putting together a report of their findings and recommendation to present to the Personnel Team. The role will also assist in development and implementation of child safe practices and will sit as a paid member on the Child Safe Standards Ongoing Monitoring and Implementation Team.

Key functions of the role will include:

• Act as first point of contact for child protection related matters.
• Design and implement a child safe plan in conjunction with the child safety committee.
• Reporting to external agencies as per legislation and Scouts Victoria Policies and Procedures.
• Develop and maintain strong professional relationships with volunteer stakeholders at all levels of the organisation.
• Maintaining case management records and database.
• Providing ongoing updates, support and advise to the survivors and their families.
• Research historical child abuse claims, reporting and provide recommendations to the Executive Manager.
• Support new case investigation, reporting and provide recommendations to the Scouts Victoria Personnel Team.
• Implement child safe practices, including relevant policies, procedures, leader support guides as required.
• Provide support and guidance to our Volunteers as required.

About you:

• A tertiary qualifications in a fields such as Social Work, Law, Child Welfare, Dispute Resolution Psychology or extensive experience in senior level investigations.
• Previous experience in a similar role.
• Excellent interpersonal skills, with an ability to manage contentious, emotional and legal issues.
• Broad knowledge of relevant legislation and guidelines relating to child safety.
• Excellent time management and combined with an ability to prioritise and meet deadlines.

A full Position Description is attached below.