Our Firm

Come and right wrong with us. At Shine Lawyers, we challenge the “norms” of traditional law firms and are committed to understanding the needs of our clients, pro-actively working to always stand up for the little guy. We’re a national team of dedicated professionals, whose willingness to think creatively positions us ahead of the pack.

The Team

We are proud to have a strong Public Liability and Social Justice presence in Queensland, New South Wales and Victoria. Significant growth in our media exposure has seen an organic increase in clients choosing to be represented by this high-performing team.

The Role

We have a unique opportunity available within our expert Public Liability and Social Justice practice as the first point of contact of all new enquiries, as a Public Liability and Social Justice Consultant, on a 12-month FTC basis. We are open to candidates seeking part-time work and are looking for hours equivalent of three days per week.

You may have a background in public liability within the legal or insurance industry, or have just finished your law degree; put simply, we are looking for an advocate to help right wrongs for our deserving clients.

The Responsibilities

In this unique, autonomous role, you'll be:

• Facilitating a proactive, professional service to produce a positive client experience for all new clients.
• Formally qualified with the minimum undergraduate qualification in Law
• Partnering with our contact centre team to identify opportunities nationally and manage enquiries to resolution
• Managing client enquiries, interviews, and post-interview activities, including drawing initial chronologies and liability research
• Initiating and nurturing robust, quality relationships with clients and assisting them to gain access to local supports
• Preparing medical and/or legal documents and general correspondence
• Working closely with our Public Liability and Social Justice team members to ensure we are delivering excellent client care
• When new client demands slows performing legal research for the team on novel points as required.

The Skills

• Proven experience working on Public Liability, PI or Social Justice matters in a Paralegal/Clerk/Solicitor capacity
• Education within law is desired
• Exceptional communication skills and client-focused organisational skills
• Tenacity for complex problem-solving, and a natural curiosity to listen to clients to determine the right pathway to assistance
• High level of responsiveness to client needs and follow up on legal and administrative processes
• Strong team orientation

What We Offer

An ASX-listed organisation, committed to shining a light on injustice and making the world a better place, one client at a time. Our search is for like-minded people, passionate about giving a voice to those who would otherwise be unheard and putting the client at the heart of all they do. We offer:

• Opportunity to reach your potential via clear career pathways
• Competitive remuneration and benefits program
• A progressive and supportive working environment, not afraid to pioneer new ways

We look forward to receiving your application.