• Join a high-performing team with opportunities to develop your skills and expand your career in the process transformation space
• Engage in purposeful activities that positively impact various user experiences
• Temporary full-time role (till the end of June 2024)
• Sydney, CBD

The Smith Family is a children’s education charity that helps young Australians experiencing disadvantage to create better futures for themselves through harnessing the power of education.

We are seeking an experienced Senior Business Process Analyst to join our family. Reporting to the Digitisation Program Manager and working alongside dedicated, energised, and passionate team members, you will be responsible for leading and facilitating business process analysis with stakeholders across various initiatives, documenting current and/or future state processes and their attributes, per the defined process architecture framework and modelling standards, to enable value and risk analysis efforts.

About our role

You will be responsible for:

• Develop an understanding of The Smith Family’s current process landscape, its full ecosystem and ways to optimise and improve
• Build process management capability and maturity in the organisation by applying BPM practices to optimise customer outcomes and risk controls
• Lead and facilitate business process analysis with stakeholders across various initiatives, documenting current and/or future state processes and their attributes, per the defined process architecture framework and modelling standards, to enable value and risk analysis efforts
• Perform diagnostics on business processes to identify risks, gaps and opportunities for improvement and create prioritised roadmaps for implementation

About you

As well as passion for community, you will bring the following:

• Minimum 5 years’ experience as a Business Analyst and at least 2 years as a Process Analyst
• Experience in business process reengineering and/or redesign
• Experience leading process improvement or transformation projects
• Demonstrated working knowledge of process improvement methods and techniques, including Lean, Six Sigma, Kaizen
• Has a customer centric mindset in solving challenging business problems and driving process excellence
• Must have exceptional communication and facilitation skills

About our culture

The Smith Family has employees at the centre of its values and operations. We nurture a supportive and inclusive culture that enables people to achieve personal and professional goals, through collaboration and innovation. With a proven work-life balance, wellbeing and health are our top priorities. Enjoy many other benefits, such as tax concessions and flexible working arrangements.

If you are passionate about what you do, committed to make a difference and this sounds like your next role, please click apply, we’d love to hear from you. You may view the position description attached. For any other information, please contact Catherine Borbon, Digitisation Program Manager at [email protected] using the subject line: Senior Business Process Analyst enquiry via EthicalJobs.

Due to the nature of this role, the successful candidate must be prepared to undertake a National Police Check and a Working with Children’s Check. We are an equal opportunity employer and are committed to principles of cultural diversity. Applications from people of Aboriginal and Torres Strait Islander descent are encouraged.

The Smith Family is obligated to comply with Federal, State and Territory Government Rules and Health Orders. For roles that fall under Health Orders, to be eligible applicants will either need to provide proof of Vaccination or a Medical exemption.