About us:

We are leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.

Stride is a name that expresses our ambition – it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.

As we embark on our next stage, join us to make a difference. We're here to Stride. 

Our Service:

Stride Hub is a community mental health and wellbeing service for adults, their families and carers that offers access to integrated care and support to improve recovery outcomes. Participants can access a range of community mental health support services; clinical mental health services; care coordination and NDIS supports. The service also offers full DBT clinical and DBT skills building interventions to the community.

Role Overview:

• This position will provide senior reception support to Stride teams which are responsible for coordinating the service delivery of treatment and support for service participants.
• Overall, the role undertakes a wide range of medical reception and administrative tasks that support teams to focus on quality service provision to service participants.
• This position will work closely with the Clinical Manager and Operations Manager by providing frequent feedback and participate in regular communication via scheduled meetings and electronic communication.

On offer:

• Based in Ipswich
• Full-time & Fixed-term (contract ending 30/06/23 with possibility of extension)
• Paying on HPSS SSE Award Level 9 plus Super
• Salary Packaging options (up to $15,899 tax free!)
• Meals and entertainment allowance of up to $2,650!
• Leave loading at 17.5%
• Stride Rewards – access to discounts from 100s of retailers (fashion, food and fitness)
• One paid wellbeing leave day per year
• Excellent training and career development
• Supportive team environment

Requirements:

• Minimum of Cert III in Medical/Business Administration (or other relevant qualification)
• Excellent organisational skills with the ability to prioritise, meet deadlines, work well under pressure and manage communications and information with staff and private practitioners.
• Demonstrated skills in data analysis, financial reconciliation and reporting with a distinct eye for detail.
• Demonstrated computer knowledge with skill in managing GP practice software including MBS billing and skill in all Microsoft Office programmes.
• Excellent interpersonal skills and communication skills (written and verbal) with the ability to maintain a calm, pleasant and respectful manner. The ability to deal with a diverse range of people.
• Demonstrated ability to take initiative, problem solve and work flexibly and seek counsel where appropriate
• A positive attitude that is, respectful, inclusive and enthusiastic.
• Experience in a medical practice/health service in an administrative role
• Knowledge of Medical Benefit Scheme (MBS) guidelines and referral pathways
• Knowledge of MBS Better Access to Mental Health Program (desirable) 
• Must be eligible to apply/currently hold a Blue Card
• Must hold/be willing to apply for NDIS worker screening clearance 

Vaccination against COVID-19 is a requirement for all positions (in accordance with Public Health Orders, Work Health and Safety and duty of care obligations for staff and participants/students). As part of the recruitment process Stride requests evidence of vaccination status (in accordance with privacy principles) to ensure compliance with all government orders and directives.  

Stride is an inclusive workplace and we encourage applications from diverse backgrounds in order to enhance the depth of cultural diversity and insight within our workforce.

This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

Apply Now!

To apply complete the online application form, attach a copy of your CV and a cover letter outlining your suitability for the available role.

Applications will be viewed and actioned upon receipt.