Start your career with The Salvation Army today!
We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.
ABOUT US
The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
ABOUT THE ROLE
Duties of the role include:
- Provide supervision of the day to day operations of the Family Store, ensuring the store is presentable, inclusive of customer service and adequate stock levels.
- Ensure the provision of prompt and efficient customer service to internal and external customers.
- Direct involvement in service as needed on retail floor such as operating cash registers ; taking bookings & deliveries; pricing of goods and retails floor assistance.
- Assist the daily operations of the retail section of the Family Store and ensure that it is operating at an optimum level (retail space preparation, stacking and placing stocks in categories, stock rotation and rag out, pricing, ensuring pricing policies are adhered to, maintenance of the cleanliness of the store, point of sale service, cash register operations).
- Assist in the accountability for the financial management of the store, including till processes, set up & end of day processes.
- Ensure the correct handling of incoming and outgoing stock and rotation of stock.
- Effectively manage volunteers in an efficient and courteous environment that fosters a productive experience for customers and staff alike.
- Effective marketing of goods for sale.
ABOUT YOU
- An appreciation of and the ability and willingness to promote and support the values and ethos of The Salvation Army.
- 2 years' experience in retail and/or customer service. Proficient at cash register operation and cash reconciliation
- 1 year experience in mentoring / training staff or ability to demonstrate capability to undertake.
- Demonstrated experience in successful retail management plus a demonstrated ability to manage a large team of volunteers.
- An ability to oversee and co-ordinate all facets of a second hand retail outlet including financial and budgetary matters. · Effective communication, organisational and administrative skills.
- An ability to discern people in crisis and be able to refer to the appropriate department.
- A non-judgmental approach to all people.
- Hold a current driver's licence
- WHS - knowledge of work health safety obligations and to practice these in the workplace in line with TSA policy & procedures and legislation.
- Willingness to undergo a National Police Check.
- Self motivated and a strong work ethic.
- Team player, flexible with a positive attitude.
Part Time Position
One day a week on Mondays
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
The Salvation Army is a child safe organisation that is committed to ensuring the well being of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.