Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Within The Salvation Army Social Mission programs, we are involved in a broad integrated range of services with an aim to bring support to the some of the most vulnerable and disadvantaged adults experiencing homelessness in Melbourne's Central, Northern and Western metropolitan areas.

The Salvation Army Australia's Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

Our philosophy is that every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home. Services are free, voluntary, accredited and delivered by professional and committed staff.

THE ROLE

We are looking for a talented and passionate case manager to work in our Melbourne Streets to Home (MS2H) program.

MS2H offers holistic and intensive case management support. Support domains include:

• Housing and homelessness
• Mental health
• Physical health
• AOD
• Family violence
• Legal
• Financial
• Employment
• Education
• Social, family and community connection
• Anything else important to ending the client's homelessness/ improving their health

MS2H is distinctively different to other supportive housing and assertive outreach programs on offer. The MS2H service is led by Launch Housing and delivered in partnership with The Salvation Army and Bolton Clarke to provide a multi-disciplinary team approach. MS2H works with the highest acuity clients directly referred through the Rough Sleepers Initiative (RSI) and works from a Housing First model. The MS2H cohort have high morbidity presenting with poor physical health including physical and intellectual disabilities and premature ageing.

Case management in MS2H is not a linear process and is done at the client's pace. As many of the MS2H clients have experienced systemic discrimination and trauma, the relationship between Worker and client is pivotal to the case management process. Workers hold their clients in unconditional positive regard and seek to empower their clients by fully involving them in the case management process and being as transparent as possible. Workers seek to be strengths based, and use a power with, rather than a power over approach.

The position will be based in West Melbourne, though may be required to work from other TSA sites, such as North Melbourne and Kensington.

HOURS AND SALARY

This is a permanent full time position, 38 hours per week.

Salary and conditions of employment are in accordance with Social, Community, Home Care and Disability Services Industry Award 2010, level 5.

WHAT WE OFFER:

• Flexible working arrangements including monthly RDO
• Enjoy generous tax-free salary packaging benefits
• Discounted Private Health Insurance rates
• Career development opportunities
• A challenging and rewarding work environment with a supportive and dynamic team

All applications must include current resume and cover letter addressing the following specialist competencies:

• To deliver high quality support services to vulnerable people
• Knowledge of homelessness, Housing First approach, crisis intervention and the ability to collaborate with other program areas
• Demonstrated skills in engaging & working with people with complex support needs including AOD, mental health, out of home care and violence
• Assessment skills and knowledge of a range of theories including trauma-informed practice and strengths-based approaches
• Demonstrated capacity to time manage within a crisis setting whiles maintaining required documentation and IT systems to DFFH and organisational standards
• Competent to work solo when required and respond effectively to critical incidents in a safe manner

How to Apply

Please submit a cover letter outlining your experience in relation to the requirements of this role and your CV.

For further information, please contact Danielle Haley on [email protected] using the subject line: Case Manager enquiry via EthicalJobs or 0419 404 509.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.