START YOUR CAREER WITH THE SALVATION ARMY TODAY!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army is one of Australia's largest providers of alcohol and other drug services. We offer a range of services including Harm Reduction and Primary Health Services as well as a range of treatment types (including residential treatment centres, community-based support programs, counselling and withdrawal management services). We work to a modern, evidence based and holistic Model of Care which can be viewed here: https://www.salvationarmy.org.au/scribe/sites/auesalvos/files/need-help/AOD_National_Model_of_Care.pdf.

The Salvation Army's Canberra Recovery Services, located in Fyshwick, provides therapeutic community residential recovery program for people in addiction to alcohol, drugs and gambling. The Services seeks to bring hope, healing and wholeness to all people adversely affected by alcohol, other drugs and gambling by providing a range of services, care and support including group discussions, one-on-one sessions, case management, alcohol and drug education, chapel services and work activity therapy to people whose lives have been affected by addiction.

THE ROLE

We are seeking a dedicated and experienced Program Manager to strategically manage all aspects of service delivery ensuring intake, assessment, referral, case management, education and other supports, in accordance with TSA guidelines and TSA AOD Services Model of Care. Responsibilities include:

• Coordinate, monitor and manage all facets of service delivery ensuring appropriate levels of care, education and support using a case management approach
• Participants are internally treatment matched and assigned to appropriate Case Workers & other professional staff
• Audit and accreditation outcomes relevant to area of responsibility are maintained and of a high standard
• Monitor compliance against funding requirements including Drug and Alcohol Sentencing List (DASL) and key performance indicators
• Contribute to the development of the case work team through mentoring and coaching.
• Collaborate and provide support to the Manager, Team Leader and other staff to assist in the achievement of effective service delivery services
• Negotiate, produce and monitor rosters in-conjunction other senior staff
• Training needs are identified, implemented and conducted
• Network with relevant agencies to improve client outcomes

Reporting to the State Manager, this position will have 2 direct reports.

WHAT WE OFFER

• As a registered not for profit organisation in addition to your remuneration you will enjoy generous tax-free salary packaging benefits
• Employee Assistance Program for you and your immediate family members
• Corporate Private Health Insurance rates
• Supportive and encouraging organisation

HOURS AND SALARY

This is a permanent full time position, 38 hours per week.

Salary and conditions of employment are in accordance with Social, Community, Home Care and Disability Services Industry Award 2010, level 7.

SUCCESSFUL CANDIDATE WILL HAVE

• Degree-level qualification in a relevant discipline (AOD, Community Services, or similar).
• Completed 4 AOD Skill Set Units (or willing to undertake/complete during employment).
• Extensive experience in, and knowledge of, AOD/gambling, community services and health sectors.
• At least three years' leadership/management experience.
• An understanding of the issues faced by people experiencing AOD use related issues, mental ill health and other disabilities.
• Demonstrated knowledge and experience in the clinical management of clients with complex AOD and mental health presentations
• Demonstrated ability to monitor and manage staff performance across domains including clinical practice, professional conduct and professional development.
• Experience working with people from Aboriginal and Torres Strait Islander background.
• Experience working with people from culturally and linguistically diverse backgrounds and religions.
• Experience working in collaboration with other organisations to develop and tailor programs to meet participants' needs
• Ability to motivate, inspire, lead and guide a team
• A current NSW Drivers Licence
• Be able to provide proof of Eligibility to Work in Australia

TSA Social Mission embraces diversity and encourages applications from:

• Aboriginal and Torres Strait Islander people,
• People who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
• People with a culturally or linguistically diverse background

POSITION DESCRIPTION

For a position description please email [email protected] using the subject line: Program Manager Canberra Recovery Services enquiry via EthicalJobs.

ENQUIRIES

For enquiries regarding the position please contact Andy Biddle on [email protected].

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.