• Opportunity to make a genuine difference and be part of a supportive values driven team
•  Modern office in central and handy location
• Significant training and mentoring 
• Generous salary sacrificing packaging available

Are you a great communicator, tenacious advocate, and a problem solver with a focus on social justice? Please read on…

ABOUT US

Established in 1986, Tenants Queensland (TQ) is a specialist state-wide community legal service providing free tenancy law advisory services for residential tenants.

We seek to represent the interests of all Queenslanders who rent their home and we pride ourselves in providing specialist advisory services to renters, advocating on their behalf and securing improvements to Queensland’s residential tenancy laws.

TQ manages the Qld Statewide Tenant Advice and Referral Service (QSTARS) program – qstars.org.au and that’s where you come in.

THE OPPORTUNITY

The TQ QSTARS Tenant Advice Worker (part time) plays a critical role in the delivery of expert, accurate and consistent tenancy advice and casework services to residential renters.

You will be a part of the Townsville team and supported by the NQ office based in Cairns. These services aim to empower and support tenants and residents by providing advice regarding tenancy law related issues by appropriately working on client referrals from the QSTARS Hub contact centre to the QSTARS regional office and at times from other community service providers.

We’re looking for our next QSTARS superstar to support the Townsville rental community.

ABOUT YOU

With a commitment to the principles of social justice, you will support TQ's delivery of the QSTARS program by role modelling our values of empowerment and respect.

You will possess (or have the ability to rapidly acquire) knowledge of Queensland residential tenancy laws and related issues, housing policy issues and sector issues. The ability to relate to people from different cultural and socio-economic backgrounds is essential and a Degree level (or equivalent) qualification in a relevant field, such as social work or human services and previous experience working in the Social Welfare or other community related sector would be highly regarded.

You’ll be a team player, you’ll have highly developed verbal and written communication skills and bring a can-do attitude. You’ll have the ability to work in a high functioning environment to successfully achieve program outcomes and outputs.

Next steps

If this sounds like you, you can download a copy of the Position Description.

Click 'Apply Now' to submit your application. 

Applications will be processed on receipt.

For an informal discussion please feel free to contact our North QLD Regional Services Coordinator, Alby Bunting on (07) 4241 0016 or email [email protected] using the subject line: TQ QSTARS Tenancy Advice Worker - Townsville enquiry via EthicalJobs.

TQ is an equal opportunity employer.

A position description is attached.