• Venue and Events Team
• Multiple roles available
• Mostly evenings & weekend hours (according to venue activity)
• Hospitality award casual rates $30.10 p/h plus weekend penalty rates

About the role:

We are seeking individuals with a strong commitment to delivering exceptional customer service and a dependable work ethic to join our team as Casual Events Officers. Reporting to the Venue & Events Manager, the EventsOfficer will play a pivotal role in ensuring the smooth execution of events at the Victorian Pride Centre. Responsibilities include event set-up and pack-up, maintaining the cleanliness of event and meeting spaces, tending the Bar, and providing Front of House and ushering services during programming seasons. (Must be available during Pride Centre programming seasons: Midsumma Festival - January 21 to February 11, 2024 & Pride Month – June 7 to June 30, 2024).

This is an exciting opportunity for an individual with experience in customer service, events or hospitality to be part of creating a welcoming and inclusive atmosphere at Australia's first purpose-built LGBTIQ+ community hub. By working closely with the community, the successful candidate will play a vital role in making the Pride Centre accessible and enjoyable for all.

If you are passionate about customer service and eager to contribute to a dynamic and vibrant LGBTQIA+ community hub, we encourage you to apply. Your dedication and enthusiasm will play a significant role in enriching the experiences of our visitors and event attendees.

About You:

Required Qualities

• Excellent customer service and communication skills.
• Flexibility, reliability, and a proactive temperament.
• Current Responsible Service of Alcohol (RSA) certificate.
• Current Working with Children’s Check (Employment Type).
• Ability to understand and comply with relevant policies, processes and practices with regard to conduct, working with others, uniform, personal hygiene, and health and safety.
• Ability to work effectively both in a team and independently.

Desirable Qualities

• Previous experience in a bar/restaurant/café hospitality environment with bar (preferred), or general customer service experience.
• Previous ticketing experience.
• Experience with Priava online booking software or similar.
• An understanding of the LGBTIQ+ sector and current/contemporary issues faced by LGBTIQ+ communities.

Join us in making a positive impact and fostering an inclusive environment at the Victorian Pride Centre.

A position description is attached.