• Are you an experienced customer service/administration professional?
• Mentoring and professional development available to set you up for success
• Full time, ongoing role based at Prahran

Are you an experienced customer service/administration professional? We are currently seeking a vibrant and customer-focused Concierge to join our team at Prahran Hub, located on Chapel Street. This is an exciting opportunity to be the welcoming face of Uniting, contributing to a positive and inclusive environment.

As Concierge, you will be the first point of contact for visitors, clients, and staff, ensuring a warm and welcoming experience. Your role will be crucial in creating a positive atmosphere and providing excellent customer service to enhance the overall experience for everyone at the hub.

The main responsibilities of the role include:

• Greet and assist visitors, clients, and staff with a friendly and professional demeanour
• Manage inquiries and direct individuals to the appropriate contacts or services.
• Handle incoming calls and emails promptly and professionally. Provide information and direct inquiries to the relevant departments.
• Assist with scheduling appointments and managing meeting room bookings while ensuring efficient use of resources.

Click here for the position description.

What’s on offer

In addition to receiving a salary and superannuation, you’ll also receive 17.5% leave loading and an ability to increase your take-home pay by accessing up to $15,900 in salary packaging benefits.

There is also the option to increase your annual leave entitlements through our purchased leave program, as well as the option of 10 weeks paid parental leave.

About you

To be successful in this role, you will have:

• Demonstrated experience with the operation of a variety of Windows based applications, databases and word processing skills.
• Ability to prioritise work and perform tasks with a high level of accuracy and efficiency, all whilst working under pressure.
• Experience in a customer service or administration role is desirable.
• Experience working with and/or understanding of disadvantaged community members is desirable.

How to Apply

Click 'Apply Now' to submit your interest, and we’ll be in touch shortly. We’ll be reviewing applications as they come through, as we’re keen to engage with someone.

If you have questions about the opportunity, please contact Bryce Bronstein, Team Leader – Community Capacity Building on 0403 878 244.

About Uniting

At Uniting, we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania. Visit our website here.

Uniting is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, at all times. As a ‘child safe’ organisation, employment with Uniting is subject to a satisfactory national (and international where relevant) police check and relevant Working with Children Check in your State prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Uniting is also committed to equal opportunity and ensuring the workplace is reflective of the community. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability.