Join Our Team at Ability To Achieve (ATA)

Empowering Individuals, Transforming Lives

At Ability To Achieve (ATA), based in Darwin, we are passionate about supporting vulnerable youth and individuals living with diverse abilities. With a positive, person-centered approach, we are dedicated to empowering our participants to reach their potential, fulfil their goals, and improve their quality of life. We believe that with the right support in place, everyone has the Ability To Achieve the life they desire.

We are looking for a dedicated, compassionate, and proactive Care Coordinator to join our team and help us make a meaningful difference in the lives of those we serve.

Key Responsibilities:

In this role, you will be responsible for:

• Contributing to the Development, implementation, monitoring and review Behaviour Support Plans (BSPs) and care plans to align with participants' NDIS goals and promote their overall quality of life.
• Collaborating with NDIS Support Coordinators and building strong relationships with key stakeholders to ensure seamless service delivery.
• Preparing regular progress reports (weekly, fortnightly or monthly) on participant needs, outcomes, and achievements.
• Overseeing the delivery of high-quality, personalised care, ensuring that participant needs are met with professionalism and empathy.
• Ensuring compliance with health, safety, and regulatory standards for both participants and staff.
• Managing activities such as personal care and medication administration to meet required standards.
• Participating in a monthly on-call roster and providing after-hours support to staff when needed.
• Reporting any reportable incidents in accordance with NDIS Quality and Safeguards requirements and ensuring proper documentation and follow-up actions are taken.

Experience & Skills:

We are looking for candidates who possess:

• At least 2 years of experience working as a Care Coordinator or in a similar role within the disability or mental health sector.
• Strong knowledge of the NDIS, including mandatory reporting, Quality and Safeguards, NDIS Price Guide, and budget flexibility.
• Ensuring that the staff deliver high-quality and personalised care to participants.
• Ensuring health and safety compliance for participants and staff
• Experience managing multiple, complex cases concurrently, with attention to participant life goals.
• Exceptional attention to detail, problem-solving abilities, and strong organisational and planning skills.
• Ability to work independently with minimal supervision and support a diverse range of participants with varying needs.
• Proficiency in using computer systems, including Client Management software and PRODA.
• Familiarity with NDIS reporting requirements and the ability to accurately document and report incidents when required.

What We Offer:

• A work mobile phone.
• Opportunities for career progression within a supportive, friendly team.
• The chance to be part of a team that makes a real difference in people’s lives.
• A positive, inclusive workplace culture with ongoing support.