Purpose of the Disability Support Worker role

As a Support Worker at Achieve Australia, your primary goal is to provide person-centered quality support services to people with a disability. You will support our clients to set and reach goals that are important to them and make decisions about how best to live the life they choose.

Why Join Team Achieve?

Achieve Australia takes deliberate steps to hire people from a wide range of backgrounds and life experiences. We believe this diversity of people makes Achieve a great place to work and better able to deliver quality services to the people we support. We are passionate about inclusion for everyone – our staff and the people we support. We encourage people of all ages, cultural backgrounds, abilities and those who identify with a disability to apply for our roles. Your unique skills and ideas are highly valued by us. Achieve is committed to providing equal opportunities for all.

At Achieve Australia, we put the people we support at the centre of everything we do. As a ‘for purpose’ organisation, we're more than just a workplace. We are a community passionate about bringing inclusion to life for people with disability.

What reasonable adjustments can we make to our recruitment process to welcome you?

We want to meet the best candidates for our jobs. Please email [email protected] using the subject line: Senior Support Worker enquiry via EthicalJobs or call us on 02 9066-5550 to discuss any reasonable adjustments we can make so you can take part in our recruitment process and/or visit one of our sites.

Role Responsibilities

As a Senior Support Worker, you will work in a Day Program and organise daily activities for our participants. Your duties will include:

• Provide an enjoyable, respectful, and safe environment for all people we support.
• Provide personal/physical care and support to clients including, but not limited to, grooming, toileting, meal preparation and assistance, home support, transport and medication administration.
• Support the use of physical and communication aids and devices and other personal equipment where required.
• Provide support that will enable clients to participate successfully in individual interests, hobbies, and relationships in the community.
• Support clients to access recreational services, transport services, including public transport, taxis, Achieve Australia vehicles.
• Advocate for and assist clients, their families, and significant people in their lives to access and engage with community.
• Complete client documentation including writing case notes, updating our client management system, communication booklets, medical documentation, etc.

To be successful in this role, you will need:

• Relevant qualifications (minimum Cert IV in Disability or Individual Support).
• Strong interpersonal, role modelling, and customer service skills.
• Problem-solving abilities with an ability to adapt to changing environments.
• Understanding of and commitment to National Disability Insurance Scheme (NDIS) and Code of Conduct and Workplace Health and Safety.
• Awareness of human rights and challenges facing individuals with disabilities.
• Ability to transport clients in Achieve Australia vehicles (automatic gearbox) across the region. Candidates without a current NSW driver’s licence are subject to a risk assessment.
• Experience in working with and supporting adults and/or children with complex disability.

Achieve Australia has been supporting people with disability for 70 years. Be part of our proud tradition.

Achieve is a registered NDIS provider delivering integrated clinical, health, social, and disability services. Join us in providing exceptional support services in accommodation, community participation supported employment, and support coordination. We operate across Greater Sydney and the Northern Rivers regions in NSW.

What Sets Us Apart

Our Commitment:

At Achieve, it's more than a job. Our dedicated staff make a positive difference to the people we support each day and in turn, we support our staff. We value our team in an environment where everyone can proudly be themselves. We embrace diversity, recognising the richness that different life experiences, languages, and cultures bring to our clients and to Achieve as an organisation.

Great employee benefits

• Salary packaging options mean you keep more of your take home pay before tax.
• Car leasing is another salary packaging option.
• Free personal and financial counselling for you and your family.
• Range of paid leave and flexible work arrangements.
• Support for a healthy lifestyle, including fitness memberships and wellness programs.
• Regular training and support to succeed in your role.
• A strong record of promoting from within.

Do you need more information?

Role description – if you want a copy of the role description, please email us at [email protected]

About Achieve: visit our Achieve Australia website to learn more about us on https://www.achieveaustralia.org.au/about-us

Do you have any questions about this role or need any support applying for the role? email [email protected] or call 02 9066-5550 and we will be in contact with you.

Achieve Australia is committed to safer recruitment practices, which safeguard and promote the welfare of the people we support, and staff are expected to share this commitment. To achieve this, your application may be subject to pre-employment checks including reference checks, a Police check, NDIS Worker Check, Working with Children check, right to work in Australia check. Please note criminal history does not immediately affect employment opportunities.

How to apply: To register your interest, please click ‘Apply Now’ and provide a resume and cover letter outlining your suitability for the role.