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Family and Carer Peer Support Worker - Gippsland Region

Australian Community Support Organisation (ACSO)

Is this you?  

  • Passionate about supporting individuals who have experienced complex challenges?
  • Want to work in the local community and really make a difference?
  • Seeking a rewarding role with competitive perks, flexible working arrangements, and a supportive organisation that values your growth and wellbeing?  

At ACSO, we look for people who believe in second chances, who share our values and are passionate about supporting forensic clients to re integrate back into the community. If this sounds like you, read on! 

What ACSO can offer you 

  • Part-time position available (0.5 FTE), fixed term until June 2026
  • $42,563.04 base salary (pro rata $85,126.08) + 11.5% superannuation + NFP salary packaging options (more after tax $ in your pocket!)
  • Annual leave loading of 17.5% 
  • Phone, laptop, and provisions to help set you up at home
  • Learning and development opportunities including in house training suite of client specific training including in Trauma Informed Practice, Mental Health First Aid (MHFA), Applied Suicide Intervention Skills Training (ASIST), plus best practice training on all aspects of Diversity, Equity, Inclusion and Belonging.
  • Flexible working arrangements – includes options to work from home on a hybrid model, attending our Traralgon hub at least 2 days per week
  • Career progression opportunities - leadership development programs and coaching, opportunities for internal consultancy or secondments to other programs
  • Wellbeing initiatives – such as free flu vaccines, wellbeing and professional development vouchers, Employee Assistance Program and Reward and Recognition Program. Our employees matter!
  • Dedicated inclusion and diversity initiatives to support employees from all backgrounds and dispositions, including specialised leave for cultural ceremonies or gender affirmation 

About Us   

The Australian Community Support Organisation (ACSO) is a vibrant, values driven NFP, focused on partnering with Government and the community to co-design services that create real social change. We are an organisation with a bold vision to create a safe and inclusive community where prison truly is the last resort. Our purpose is to strengthen the wellbeing of our communities by advocating for and delivering services which divert people away from the justice system.  

The Australian Community Support Organisation recognises the right to a safe and inclusive service without bias. ACSO is committed to the equitable treatment of its participants, employees and partners. We believe in humanity and celebrating the diverse voices of our community through leadership, practice and policy design, to honour and embrace diverse traditions, cultures and experiences of those we support and work alongside.

About the role 

The Family and Carer Program Worker position is responsible for delivering support services to family, friends and carers of people misusing substances across the Wellington, South Gippsland, Latrobe Valley, East Gippsland, and Baw Baw areas. 

These services will be delivered by providing both individual support and group education sessions including evidence based brief interventions, structured groups, and community education programs.   

The Peer Support Worker will work closely alongside the Family and Carer Program Workers while upholding ACSO values to provide direct support and connection via SAS group facilitation and promoting FCSS. This support may also involve one-on-one direct contact with participants in the community and remote service delivery (phone contact and video calls), in addition to collaborative working with Family and Carer Program Workers and other involved professionals.   

The Peer Support Worker will form strong relationships with a range of professionals and services in the community to support Family and Carer Program Workers and participants of the Program with their successful engagement.  

What we’re looking for 

  • Essential: Must have a Lived Experience of substance misuse or have experience of being a carer/supporter of someone with substance misuse experience  

  • Desirable: Peer support training and/or any relevant tertiary level qualifications however not essential. 

  • Demonstrated alignment with ACSO’s Core Values.  

  • Ability to confidently build rapport and have a motivating, encouraging presence.  

  • Written and verbal communications skills. 

  • Competence in using PC-based office applications (i.e., Microsoft Office) and internet, or able to learn  

  • Strong problem solving and conflict resolution skills.   

  • Demonstrated capacity to work flexibly and possess the ability to manage competing demands. 

  • Ability to purposefully disclose lived experience whilst being aware of and able to effectively maintain appropriate professional boundaries. 

How to apply 

If you think you’d be a great fit – we’d love to hear from you! 

To apply and view the position description (PD), please visit our careers website and provide a copy of your resume, a brief covering letter and a document outlining responses to the selection criteria found in the PD. 

As ACSO is an NDIS provider, the successful candidate must hold an NDIS Worker Screening Check Clearance before they commence employment in this position. 

To learn more about this position, please contact Charlotte Anderson, Team Leader, on 0438 672 982. 

Applications may close early if a suitable candidate is found sooner, so we recommend applying early!  

ACSO proudly acknowledges Aboriginal and Torres Strait Islander people as Australia’s first peoples and pay respect to their rich culture, lores, customs and elders past and present. We strongly embrace the spirit of reconciliation and continue working towards ensuring an equal voice of Aboriginal and Torres Strait Islanders, particularly those who have been touched by the justice system. 

ACSO recognises the right to a safe and inclusive service without bias and aims to provide a safe working environment, one which seeks to protect those affected by domestic and family violence and holds those who may use domestic and family violence to account, whilst supporting positive behaviour change. 

ACSO embraces diversity within its workforce and encourages applications from appropriately qualified and skilled people regardless of their background. All suitable applicants for this role will be considered regardless of age, ability, race, gender expression, sex, cultural background, spiritual beliefs or lived experience. 

Apply now

Applications for this role will take you to the employer’s site.

Australian Community Support Organisation (ACSO)'s logo
Apply now

Applications for this role will take you to the employer's site.

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