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Team Leader - Forensic Case Work - Ballarat / Ararat

Australian Community Support Organisation (ACSO)

At ACSO, we look for people who believe in second chances, who share our values and are passionate about supporting forensic clients to re integrate back into the community. If this sounds like you, read on!

Please note, due to the client group, we are only seeking male applicants for this position. ACSO considers that the requirement of being male falls under an exception under the Equal Opportunity Act 2010.

What ACSO can offer you

  • Full time, permanent position available
  • Ballarat/Ararat location with a hybrid of working from the office, prisons, and from home (if desired), in line with operational requirements
  • $97,397.04 base salary + 11.5% superannuation + NFP salary packaging options
  • Annual leave loading of 17.5%
  • Phone, laptop, and provisions to help set you up at home
  • Learning and development opportunities - including access to ACSO's leadership development program and a dedicated leadership coach. In house training suite of client specific training including in Trauma Informed Practice, Mental Health First Aid (MHFA), Applied Suicide Intervention Skills Training (ASIST), plus best practice training on all aspects of Diversity, Equity, Inclusion and Belonging.
  • Flexible working arrangements - includes options for an accrued day off or compressed hours, and the opportunity to work from home on a hybrid model. Located at our Ballarat office, and works from Ararat one day per week
  • Career progression opportunities - leadership development programs and coaching, opportunities for internal consultancy or secondments to other programs
  • Wellbeing initiatives - such as free flu vaccines, wellbeing and professional development vouchers, Employee Assistance Program and Reward and Recognition Program. Our employees matter!
  • Dedicated inclusion and diversity initiatives to support employees from all backgrounds and dispositions, including specialised leave for cultural ceremonies or gender affirmation

About the role and program

The Community Support Program (CSP) is a vital service that compliments Corrections Victoria's specialist case management model. The CSP provides pro-active, practical and individualised assistance that facilitates post-sentence order offender's access to a range of community supports and services that address their multi-faceted needs.

Success as a Team Leader requires you to have strong leadership qualities, an enthusiasm for supporting and developing others, and a sound understanding of the challenges faced by people exiting custody. Reporting to the Program Manager, you will be responsible for managing the day-to-day service delivery of CSP, supervising a medium sized team to ensure quality client outcomes.

The beauty of this role is that no two days are the same! Therefore, you'll be someone who loves variety, presents with a calm demeanour and is comfortable juggling competing priorities in a fast-paced environment!

What we're looking for

Whilst the below are important to us, if you don't meet all the criteria, that's ok! We are most focused on finding someone with a "can do" attitude, who is aligned with our values, and is flexible team player!

Ideally, you'll also have/be:

  • Prior experience in a supervisory or leadership role (highly advantageous)
  • A minimum diploma level qualification in Community Services, Mental Health or a similar
  • Ethical, self-motivated and committed to helping others achieve their goals.
  • Knowledge of the challenges faced by those leaving the prison system, and a willingness to successfully work with those presenting with high-risk offence histories
  • A high level of emotional intelligence and ability to effectively lead others during times complexity, ambiguity and/or fast pace
  • Excellent communication and stakeholder management skills
  • Capable of establishing and maintaining clear professional boundaries
  • A strong sense of personal accountability and resilience

How to Apply

If you think you'd be a great fit - we'd love to hear from you!

To apply and view the position description (PD), please click Apply Now to visit our careers website and provide a copy of your resume, a brief covering letter and a document outlining responses to the selection criteria found in the PD.

As ACSO is an NDIS provider, the successful candidate must hold an NDIS Worker Screening Check Clearance before they commence employment in this position.

To learn more about this position, please contact Angela Goodhew, Program Manager, on 0438 980 931.

Applications may close early if a suitable candidate is found sooner, so we recommend applying early!

ACSO proudly acknowledges Aboriginal and Torres Strait Islander people as Australia's first peoples and pay respect to their rich culture, lores, customs and elders past and present. We strongly embrace the spirit of reconciliation and continue working towards ensuring an equal voice of Aboriginal and Torres Strait Islanders, particularly those who have been touched by the justice system.

ACSO recognises the right to a safe and inclusive service without bias and aims to provide a safe working environment, one which seeks to protect those affected by domestic and family violence and holds those who may use domestic and family violence to account, whilst supporting positive behaviour change.

ACSO embraces diversity within its workforce and encourages applications from appropriately qualified and skilled people regardless of their background. All suitable applicants for this role will be considered regardless of age, ability, race, gender expression, sex, cultural background, spiritual beliefs or lived experience.

How to apply

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