Is this you?

• Excited to make a positive difference in the newly named Men's Reintegration Service (formally known as CREST) from July 2025?

• Looking for a meaningful position where you can impact the lives of people transitioning from the justice system?

• Would you like to join a values based, supportive and impactful organisation?

At ACSO, we look for people who believe in second chances, who share our values and are passionate about supporting forensic clients to reintegrate back into the community. If you're looking for a great opportunity within ACSO and this sounds like you, read on!

About Us

The Australian Community Support Organisation (ACSO) is a vibrant, values driven NFP, focused on partnering with Government and the community to co-design services that create real social change. We are an organisation with a bold vision to create a safe and inclusive community where prison truly is the last resort. Our purpose is to strengthen the wellbeing of our communities by advocating for and delivering services which divert people away from the justice system.

The Australian Community Support Organisation recognises the right to a safe and inclusive service without bias. ACSO is committed to the equitable treatment of its participants, employees and partners. We believe in humanity and celebrating the diverse voices of our community through leadership, practice and policy design, to honour and embrace diverse traditions, cultures and experiences of those we support and work alongside.

We work across Victoria, New South Wales and Queensland.

What ACSO can offer you

• Full time permanent position available

• Paid parental leave (14 weeks accessible after six months of employment)

• Annual leave loading of 17.5%

• Phone, laptop, and provisions to help set you up at home (as applicable per position)

• Flexible working arrangements - includes options for an accrued day off or compressed hours and varied start/finish times too (as applicable per position)

• Learning and development opportunities - including access to ACSO's leadership development program and a dedicated leadership coach. In house training suite of client specific training including in Trauma Informed Practice, Mental Health First Aid (MHFA), Applied Suicide Intervention Skills Training (ASIST), plus best practice training on all aspects of Diversity, Equity, Inclusion and Belonging.

• Career progression opportunities - leadership development programs and coaching, opportunities for internal consultancy or secondments to other programs

• Wellbeing initiatives - such as free flu vaccines, wellbeing and professional development vouchers, Employee Assistance Program and Reward and Recognition Program. Our employees matter!

• Dedicated inclusion and diversity initiatives to support employees from all backgrounds and dispositions, including specialised leave for cultural ceremonies or gender affirmation

About the program

ACSO's CREST program, a partnership with Queensland Corrective Services (QCS), currently delivers reintegration support to those transitioning out of the justice system in the South East Queensland (SEQ) region which contains six Male Correctional Facilities and seventeen Community Corrections offices.

From 1 July 2025, CREST will become the new Men's Reintegration Service, which will be a state-wide service delivered across Queensland by ACSO. Providing support in collaboration with the client and focusing on resolving any barriers pertaining to their return to the community, the service will also promote a successful reintegration journey.

The service delivery model comprises of intense pre-release support, throughcare post-release support for up to six months, and after-hours services, to achieve successful outcomes for the people we support.

About the position (review the position description for full details):

• A Rockhampton based role supporting the Central Queensland region

• $97,397.04 - $106,995.30 base salary + 11.5% superannuation + NFP salary packaging options

• Seeking a commencement from May 2025 for onboarding

Our Team Leaders are integral people leaders who lead the OneACSO culture and support their team to achieve great client outcomes. They lead their team and successfully support their work through assessing and monitoring risk, building and delivering a high-quality service, and providing timely supervision to support their team members to develop their emotional intelligence and resilience. They may assist the Program Manager with program delivery and stakeholder management where necessary.

What we're looking for

People with transferable skills and who are looking for a new opportunity to develop community services. As well as having demonstrated experience as a people leader and leading high performing and engaged teams.

What's most important to us are people with the right attitude and values, and who can bring what they already know to the table, as well as have a desire to learn more.

You will also have/be:

• Relevant sector experience

• 2+ years' experience as a people leader

• Prior experience and success in leading others in the delivery of program services

• Demonstrated communication strengths in the areas of; interpersonal sensitivity, communicating sensitive information effectively, conducting difficult conversations in an empathetic and authentic manner

• Demonstrated understanding of how to build and foster a high-performance team culture

• A thorough understanding of the current trends, practices, policies and legislation pertaining to their program area.

• Confidence and ability to build positive relationships and communicate with people of diverse backgrounds and abilities

• An extensive background working with Aboriginal or Torres Strait Islander people will be highly regarded

• Excellent written and verbal communications skills.

How to apply

If you think you'd be a great fit - we'd love to hear from you!

To apply and view the position description (PD), please visit our careers website at the Apply Now link and provide a copy of your resume, a brief covering letter and a document outlining responses to the selection criteria found in the PD.

As ACSO is an NDIS provider, the successful candidate must hold an NDIS Worker Screening Check Clearance before they commence employment in this position.

To learn more about this position, please contact Cassandra Patterson, Program Manager, on 0427 824 298.

Applications may close early if a suitable candidate is found sooner, so we recommend applying early!

ACSO proudly acknowledges Aboriginal and Torres Strait Islander people as Australia's first peoples and pay respect to their rich culture, lores, customs and elders past and present. We strongly embrace the spirit of reconciliation and continue working towards ensuring an equal voice of Aboriginal and Torres Strait Islanders, particularly those who have been touched by the justice system.

ACSO recognises the right to a safe and inclusive service without bias and aims to provide a safe working environment, one which seeks to protect those affected by domestic and family violence and holds those who may use domestic and family violence to account, whilst supporting positive behaviour change.

ACSO embraces diversity within its workforce and encourages applications from appropriately qualified and skilled people regardless of their background. All suitable applicants for this role will be considered regardless of age, ability, race, gender expression, sex, cultural background, spiritual beliefs or lived experience.