about us

ACTS 3 is a rapidly growing not-for-profit mental health service and NDIS provider that supports people experiencing mental health challenges.

We are seeking an experienced Support Coordinator for a casual role in the eastern suburbs of Melbourne. You will deliver high quality NDIS Support Coordination services to clients with a psychosocial disability. Working collaboratively you will maximise client care packages, promote choice and control of services, empower clients to achieve goals and build capacity through community.

We require an emotionally intelligent, highly motivated professional who has a heart to understand others through attentive listening and proactive compassionate service. This is an opportunity to work in an amazing environment whilst serving members of our community who too often get overlooked.

Responsibilities:

The duties of the Support Coordinator include:

• Research, coordinate and manage a range of supports to suit individual needs across multiple providers
• Work collaboratively with key stakeholders to ensure effective coordination of service delivery and develop effective linkages for the achievement of each participant’s NDIS goals
• Advocate for participants in all interactions of service coordination
• Empower participants to exercise choice and control to access a range of formal and informal mainstream and community based supports by identifying opportunities for innovative service delivery
• Tertiary qualifications in Social Sciences, health or other relevant professional field or a diploma in Disability Services studies
• Two years of experience working as a support coordinator or similar
• Demonstrated experience in interpreting and implementing NDIS plans
• Experience working with people living with a disability who may require additional support with their communication or cultural needs
• An understanding of the NDIA, the Disability Services Act and standards and Child Protection Legislation
• Thorough understanding of the issues facing people on the autism spectrum within the Australian context
• Well developed problem solving skills and ability to respond in crisis situations
• Networking skills to grow knowledge of the local service environment including funded and non-funded services
• Proficient computer and administration skills
• Driver’s licence valid in Australia
• NDIS Worker Screening Check clearance for paid employment
• Current NSW Working with Children Check for paid employment

Benefits:

• Attractive Not For Profit Salary Packaging benefits up to $15,900pa.
• Flexible work arrangements to suit your lifestyle!
• Learning, development and career opportunities.

For further information please contact ACTS 3 at [email protected] using the subject line: Support Coordinator enquiry via EthicalJobs, or 1300 290 379. Enquiries should be directed to Lani McDonald - Manager Support Coordination.