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Senior Gateway Officer

ACT Government
  • Community Services
  • Housing ACT
  • Client Services
  • Gateway Services
  • Salary Range: $82,506 - $87,331 (PN: 09269)

Details:

Gateway Services is the primary access point into Housing ACT and provides a range of services including the Central Access Point (shopfront services), Assessment and Connections (assessment and determination of applications for social and community housing), Allocations (matching and allocation of properties against established Housing needs registers) and the Growth and Renewal Program(undertaking the operational requirements to relocate clients under the Program). Gateway Services is seeking an enthusiastic, flexible and motivated person, who enjoys working in a busy Human Services environment delivering high quality client focused services to a diverse client group seeking housing assistance. As a Senior Gateway Officer within Gateway Services, the successful candidate will require strong engagement skills, have high level written and communication skills, the ability to liaise and engage with clients and support workers, and be able to build rapport with a range of clients and stakeholders.

Community Services Directorate (CSD) is an inclusive employer where all people are respected and valued for their contribution. We strongly encourage and welcome applications from Aboriginal and/or Torres Strait Islander people, People with Disability, people from culturally and linguistically diverse backgrounds, veterans, mature age workers and lesbian, gay, bisexual, transgender, intersex and queer (LGBTIQ) people.

Eligibility/Other Requirements:

Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to - https://www.accesscanberra.act.gov.au/app/answers/detail/a_id/1804.

Notes:

This is a temporary position available for up to 12 months with a possibility of permanency. An order of merit may be established from this selection process and used to fill future identical vacancies over the next 12 months. Selection may be made from application and referee reports only.

How to Apply: For further information, please click apply now.

Applicants should note that a Joint Selection Committee (JSC) established in accordance with the collective/enterprise agreement provisions will assess all applications for this position.

Contact Officer: Jason Morrissey (02) 6205 2997 [email protected], using the subject line: Senior Gateway Officer enquiry via EthicalJobs.

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