Due to steady growth of home care package clients we are seeking another Care Manager to join our team.

At After-Care, we believe that older people want to remain living at home so they can stay connected to their personal history, their circle of family and friends, and remain active in their local community.

That’s why After-Care has spent the last 23 years building a business centred around supporting people to continue living safely in their own home in our local community. It’s why our sole focus is providing older people with the widest possible choice of in-home supports that are person-centred, efficient, easy to access and provide maximum value for a reasonable cost.

After-Care delivers Home Care Packages to people living on the Mornington Peninsula, City of Frankston, and surrounding areas. We specialise in the delivery of home care packages to people who self-manage their day to day supports and require ongoing personal care supports.

Our team is built on employees at all levels of the company having firsthand experience providing care to frail older people and people with a disability. We value professionalism, equally as much as a passion for caring and finding practical ways to help others.

WHAT’S INVOLVED?

This position is responsible for the delivery of client care and the establishment of high-quality services and supports for clients by undertaking an assessment, care planning and budgeting process for each client. You will be responsible for determining suitable health and well-being maintenance strategies aimed at encouraging client independence and quality of life, then assisting the client to implement those strategies.

Reporting to a highly experienced manager and working within our growing home care packages team with support from colleagues, your role will involve:

• Comprehensive holistic assessment of client needs
• Development of a care plan in conjunction with the client, and/or their advocate / representative
• Supporting clients / representatives to implement and monitor services that meets the clients' individual needs
• Working closely with our Care Coordination team and personal care staff
• Regular review of clients' care needs and care plan
• Liaison, referral and negotiation with other services, suppliers and providers

SKILLS, QUALIFICATIONS AND EXPERIENCE

• Enrolled nurse, Cert III or IV in Aged Care or Individual Support, or an equivalent qualification
• A Diploma in Community Services (Case Management) preferred but not essential but must be willing to obtain this level of training
• Previous experience in aged care desirable
• Experience in case management or health assessments is desirable
• An understanding of the Aged Care Quality Standards, legislation, regulations and guidelines
• High level of written and verbal communication and customer service
• Demonstrated ability to work independently and within a team
• Understanding and commitment to person-centred practices
• Computer literacy (Microsoft Office, Excel and smartphone) and familiarity with using client information software
• Ability to assess client needs and problem solve issues
• Budget planning, monitoring and financial literacy