Alacrity Health is seeking a Team Leader to join our exciting team! Join a service with an amazing culture that is leading the way in providing ethical, progressive, transparent mental health specialist services in Victoria.

The Team Leader position forms part of our Mental Health Support Work Team which is focused on building, developing, expanding and maintaining the quality of service that Alacrity Health is reputed for across Melbourne. Our Team Leader will work directly in line with the Support Work Manager to oversee the Support Work team.

ABOUT US

Alacrity Health is a progressive mental health specialist organisation within the National Disability Insurance Scheme (NDIS). We provide three core services:

1. Mental health support work and peer work
2. Support coordination and recovery coaching
3. Day trips and groups

As per our motto – we do support differently. How? We do everything in consultation with our values and a simple concept: people before profit. Alacrity Health are an inclusive organisation and provide support for all types of individuals from diverse communities. We provide community outreach services for people experiencing mental illness and who are provided funding under the NDIS. We are committed our values!

BENEFITS OF WORKING WITH US

• Competitive pay rates
• Flexible working arrangements, with partial work from home, allowing work/life balance
• A supportive, peer-run employer with a social culture
• Focused and extensive support and supervision to ensure employee development
• Strong, flexible and dynamic internal progression opportunities

Alacrity Health is an equal opportunity employer supporting diversity in the workplace. We welcome applications from diverse backgrounds, and people with lived experience of mental health issues and of supporting family members with mental health issues.

ABOUT YOU

Alacrity Health are uncompromisingly seeking people who fit into the values and culture of the organisation. We believe that to foster an organisation that values community and the environment we need to allow people to grow in our organisation that share these commitments. Such values include:

• Transparency in supports, services, and an open culture that prioritises the health and wellbeing of everyone engaged in it above profit, alongside the reduction of the stigma of having mental health concerns
• Sustainability in the ongoing supports of individuals who receive supports by us, in work/life balance of each member of our team, and a commitment to the environment we live in; and
• Responsible service, namely being a part of promoting a cohesive and connected community, and taking responsibility as a business, for our impact on the environment and community around us - i.e. ensuring that we have a net positive impact, and leave our world and those in it better than when we entered it!

Leadership

• Leading and supervising a team of support workers alongside the NDIS Support Work Manager.
• Developing relationships and opening referral pathways with other services.
• Assisting in the strategic development of Alacrity Health, applying critical thinking skills to improve and adjust service delivery to provide best practice.
• Work with the Director and NDIS Manager to innovate support services.
• Taking initiative to collaborate with the team and support the wider support team where needed (e.g. in events of sickness or absence).
• Providing education to staff on Alacrity Health values, policies, procedures and processes.
• Behaving in line with Alacrity Health values, following policies, procedures and processes, modelling and contributing to Alacrity Health’s positive and supportive culture.
• Developing policies and procedures alongside the Director and NDIS Support Work Manager.

Administration

• Overseeing support worker rosters, ensuring quality of service delivery including case noting and safety compliance of the support team.
• Working with management to allocate referrals, with ability to work autonomously when required.
• File audits, document compliance and record keeping.
• Ad hoc administrative tasks and supporting the admin team where required.
• Flexibility and ability to work autonomously when required.

Service growth

• Developing relationships between Alacrity Health and other organisations by providing quality leadership as well as proactive relationship building.
• Assist in the service growth by promoting Alacrity Health services in a responsible and ethical manner.
• Collaborate and participate in strategic planning, service amendment and service growth conversations.
• Committing to the culture of the organisation and your contribution to the positive work environment including reliability, punctuality, and respect.

WHAT WILL YOU BRING TO THE ROLE?

• Experience in leadership, or minimum 3 years experience, in mental health.
• A tertiary or other qualification, or experience in a related field that demonstrates a key knowledge and understanding of mental health
• Sound knowledge of the NDIS or a willingness to learn
• Service development and exceptional relationship building skills
• Sound organisational and decision-making skills with the ability to respond and adapt to change
• An NDIS Worker screening check (undertaken prior to commencement)
• Current Working with Children Check
• Australian Working Rights including evidence of triple vaccination as per government requirements for health care workers
• Current Australian Drivers license and vehicle with insurance
• Computer literacy

To discuss the position, please contact Hayden Heatherington, director, at 0481 810 696 or at [email protected] using the subject line: Team Leader - NDIS Mental Health Support Work enquiry via EthicalJobs.

A Position Description is attached.