• Fixed term, Parental leave position until February 2026
• Part Time (4 days per week), 64 hours per fortnight (8.30am - 5.00pm)
• Classification - HS1
• Caulfield location and WFH after first six months
• Great staff benefits! 5 weeks annual leave pro rata per year

The Team

The Operations Team works collaboratively and cohesively to support all service operations. The Team encompasses Administration Support staff, Administration Officer staff, an Information Systems Officer and an Operations Team Leader.

The Team provides administrative support to clients, staff and managers, including tasks associated with responding to calls, upholding office environments and operations, arranging service bookings and confirmations and ensuring timely accounts processing.

The Department

Alfred Health Carer Services (Carer Services) reports to the Senior Manager Community Health Programs, which is part of the Home, Acute and Community program. Carer Services supports carers, the person being supported and care relationships in a client-centred, timely and responsive manner.

Carer Services is funded by State and Commonwealth Governments to deliver multiple programs including phone support, in person support services, peer support, information and social activities to carers (including young carers) of people who are aged, living with dementia, have a disability or chronic illness, and/or mental illness.

The Role

Administration Support roles are integral to the smooth operation of Carer Services providing administrative support to service delivery and working across both sites (Caulfield Hospital and Frankston). Administration staff perform a range of tasks associated with responding to calls, upholding office environments and operations, arranging service bookings and confirmations and providing support to staff and management.

Experience and Qualifications Required

• Demonstrated skills and experience in office administration
• Proven ability to provide excellent customer service
• Strong computer literacy including Microsoft Office applications (Word, Excel, PowerPoint, Publisher, Outlook), databases and online environments
• Ability to initiate, develop and maintain effective administrative and office systems and procedures
• Ability to learn new systems, processes, programs, database and software

Staff Benefits

• Generous salary packaging and novated leasing are available through Maxxia
• Access to health and wellbeing incentives
• Discounted health insurance

For enquiries regarding this position, please contact Anita Milicevic, Operations Team Leader on 9076 6838.

A position description is attached.