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Digital & Technology Manager

Amaze

JOIN AMAZE – CREATE A MORE AUTISM INCLUSIVE AUSTRALIA

  • Exciting new role in our IT & Digital Operations team!
  • Permanent Full-Time (FTE 1.0)
  • $110,000 - $130,000 (pro-rata) + superannuation + salary packaging
  • Richmond / Wurundjeri, VIC 3121
  • Hybrid Workplace

About Us

Amaze is dedicated to building an autism-inclusive Australia where Autistic people and their families can thrive. For over 50 years, we’ve driven change through support, advocacy, and innovative programs like Autism Connect, Australia’s first national autism helpline.

As we expand our Strategic Plan, we’re seeking passionate individuals to help make real, lasting change in our not-for-profit organisation. We work closely with governments, partner organisations, corporates and grassroots community groups and supporters across the country to deliver vital services and information to the autism community. Our focus also extends to assisting employers to create more autism inclusive workplaces via our A-Plus Program that can sustainably support increased and improved employment of Autistic people.

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About the Role

The Digital & Technology Manager role is designed to manage, support and enable all technical and digital requirements for Amaze. The role will work across the organisation providing expert guidance and assistance to teams, overseeing the use of technology and delivery of any new software or updates to existing systems. This will be achieved by providing a central point of contact for all system requirements across the organisation, as well as leading the identification, documentation, and resolution of related issues, risks, and changes to software, hardware, systems, networks and other existing data management systems. The role is also responsible for supporting a team of ICT, data and evidence and digital communication team members.

Key Responsibilities

  • Oversee IT infrastructure, including networks, servers, software, and hardware, ensuring security, efficiency, and compliance.
  • Manage, support and enable end-to-end delivery of software and hardware operations and projects, in line with the digital/technical strategy ensuring that they are completed on time, within budget, and meet stakeholder expectations.
  • Develop and implement IT policies, cybersecurity measures, and disaster recovery plans.
  • Provide technical support, training, and solutions to staff, ensuring effective system use and change management.
  • Lead and develop the IT & Digital team which includes ICT, digital communications and operations, data and evidence, driving improvements and delivering the digital strategy.
  • Monitor IT performance, analyse support metrics, and report key insights to leadership.

About You

We’re looking for someone who is:

  • Formally qualified in IT/IS and/or has related experience.
  • Experienced in development, business analysis and/or the project management space.
  • Experienced in managing IT infrastructure, including networks, servers, software, and hardware, with a strong focus on security and efficiency.
  • Recent experience working with Salesforce.
  • Skilled in leading IT projects, budgets, and external providers to ensure timely and cost-effective delivery.
  • Knowledgeable in IT policies, cybersecurity, and disaster recovery planning.
  • Able to provide technical support, training, and change management to enhance systems.
  • Strong leadership abilities to develop teams and drive digital strategy.
  • Analytical mindset to monitor IT performance, interpret data, and report insights to leadership

Desirable:

  • Experience working with Autistic people and their families/carers or the community in some way.

A WWCC and National Police Check will be required if successful (paid by Amaze).

For more information about this role, please refer to the position description attached.

Why Join Amaze?

  • Work with a passionate team driving positive change for Autistic people and the community.
  • A culture that values kindness, respect, and inclusion, with flexible working arrangements and neurodivergent-friendly practices.
  • Benefits including a holistic employee assistance program (EAP), professional development opportunities, gifted leave over Christmas, and salary packaging.
  • A modern office in Richmond/Wurundjeri with access to Victoria Gardens Corporate Program discounts and offers.

Acknowledgement of Country

Amaze respectfully acknowledges the Wurundjeri Woi Wurrung peoples of the Kulin Nation as the Traditional Custodians of the land on which our office is based. We pay our respect to their Elders past and present and reflect on the continuing connection with Country and community.1740009665_hK4Iq_.png

Equal Opportunity Employer

Amaze is committed to fostering an inclusive and diverse workplace where everyone feels valued and respected. We proudly embrace people of all cultures, ages, genders, sexualities, abilities, perspectives and backgrounds, ensuring a safe and welcoming environment for all.

We are an Autism Friendly Employer, meaning we actively provide workplace adjustments and support throughout the recruitment process and beyond. Whether you need modifications to your interview process, accessible technology or flexible work arrangements, we encourage you to reach out.

As part of our commitment to diversity and inclusion, we:

  • Champion neurodivergent employment, ensuring our workplace supports and celebrates autistic employees.
  • Offer flexible working arrangements to accommodate different needs and work styles.
  • Provide training and education on disability inclusion, cultural awareness and diversity for all staff.
  • Foster a culture of respect, curiosity, and belonging, where different perspectives drive innovation.

If you require any adjustments or support in the application process, please contact [email protected] using the subject line: Digital & Technology Manager enquiry via EthicalJobs or call (03) 9657 1600 and ask to speak to our HR team.

Be part of something bigger Help us shape a more inclusive Australia.

Join the Amaze team - Amaze

A position description is attached.

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