• Due to the growth in our client caseload, we have multiple new positions available
• Full time maximum term positions to 31 January 2026, based at our Blacktown site
• Candidates who speak Chinese languages or Vietnamese are strongly encouraged to apply
• Annual salary is $70,561 + 11.5% super
• Other benefits include:
  • Regular performance feedback and performance review process
  • Supportive environment and caring work culture with work/life balance
  • Cultural Diversity
  • Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases
  • Flare Employee Discounts Program

About the position

Due to an increase in our job seeker caseload, we are seeking applications for Employment Mentors to provide individualised support, assistance and guidance to job seekers addressing/overcoming barriers to employment, to ensure that they gain suitable employment opportunities within an appropriate time frame. If successful, you will negotiate, monitor and review the delivery of employment support services for clients. This involves the case management of a caseload of jobseekers, reverse marketing candidates, providing job search training and supporting employers as they take on candidates.

To be considered for these positions you will be able to demonstrate the following key selection criteria:

• Some case management or client liaison experience, including working with people who are Refugees and Asylum Seekers or are from a Culturally and Linguistically Diverse (CALD) background, and an understanding of the challenges they may face
• Candidates who speak Chinese or Vietnamese languages are strongly encouraged to apply
• A current valid Driver Licence for NSW
• A current Working With Children Check (Employee) for NSW
• A working knowledge and understanding of employment support services, specifically for refugee and asylum seeker cohorts and the challenges they face
• Demonstrated knowledge of current labour market trends
• Demonstrated record of success in placement of job seekers into employment or experience in a similar role
• Demonstrated ability to provide comprehensive job seeker assessment, identifying barriers to employment and preparing individual career or job plans
• Proven ability to motivate clients, and advocate and negotiate on their behalf
• Highly developed communication and interpersonal skills
• Demonstrated analytical and problem solving skills to implement innovative job seeker focused solutions to gain employment
• Strong time management, organisational and well developed computer skills
• Demonstrated positive values of integrity, reliability, teamwork and professionalism consistent with the AMES Vision and demonstrated commitment to the quality and continuous improvement principles

To apply for these positions please submit:

• Your current resume
• Cover letter addressing the key selection criteria outlined above

Interviews and other selection processes will commence as suitable applications are received.

About us

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act. Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).

AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights.

A position description is attached.