• Full-time maximum term position to 30 June 2025, based at our Parramatta location
• Support job seeker clients from a Culturally and Linguistically Diverse (CALD) background, to address/overcome barriers to employment
• Annual salary is $79,627 + 11.5% super

Other benefits include:

• Regular performance feedback and performance review process
• Supportive environment and caring work culture with work/life balance
• Cultural Diversity
• Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases
• Flare Employee Discounts Program
• 17.5% Annual Leave Loading
• Employee Assistance Program (EAP)

About the position

We are seeking applications for a Senior Employment Mentor to engage, assess and assist clients in gaining sustainable ongoing employment within an appropriate time-frame, by referring clients to suitable activities and vacancies; monitor and review AMES Australia clients’ compliance requirements; and assist the Service Delivery Manager (SDM) and Senior Manager (SM) to ensure the successful delivery of employment services by monitoring and overseeing the efficient and effective day to day operations of employment services, employees and resources at the Parramatta Site as required.

To apply for this position, please address the following key selection criteria:

• Minimum of 2 years’ relevant experience in a similar position
• As travel between Sites may be necessary, a current valid Driver Licence is desirable for this role
• A current Working With Children Check (Employee)
• Ability to effectively coordinate day-to-day activities at a service delivery site
• Proven analytical and problem solving skills and a proactive approach to seeking solutions
• Strong time management, organisational and well developed computer skills (including intermediate Microsoft Office skills)
• Knowledge of the labour market & programs
• Proven ability to motivate clients, and advocate on their behalf
• Ability to build rapport & conduct objective assessment of the clients’ skills & abilities
• Exceptional customer service skills
• Proven ability to multitask and prioritise tasks, with an attention to detail
• Strong communication skills (both verbal, written and numerical)
• Proficiency in compliance and adherence to policy, procedures and guidelines

A position description is attached.

To apply for this position please submit:

• Your current resume
• Cover letter addressing the key selection criteria outlined above

Please not that interviews and other selection processes will commence as suitable applications are received.

About us

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act. Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).

AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights.