Who We Are

Dolly’s Dream was set up in memory of Dolly Everett, aged 14, who took her own life after an extended period of bullying and cyberbullying. Dolly left behind her parents Tick and Kate and her sister Meg, who are now focused on using the funds that have been kindly donated by the community to help prevent other families from going through the same devastating experience.

About the Alannah & Madeline Foundation

The Alannah & Madeline Foundation is a national not-for-profit organisation dedicated to keeping children and young people free from violence and trauma wherever they live, learn and play. Through our Care, Prevention and Advocacy programs, we fight for their right to be safe, so their future is strong.

The Foundation also supports Dolly’s Dream, educating and empowering families and communities to prevent the devastating effects of bullying.

About our team:

Our team is passionate, authentic and above all, we are motivated by the important work that we do. Our organisation values are embedded into every way in which we operate at the Foundation. Everyone has a responsibility to promote and demonstrate our values: We are curious, We are kind, always, We lead with authenticity, We believe in the power of play, We take action.

About the role:

Reporting to the Dolly’s Dream Brand and Marketing Manager, the Dolly’s Dream Marketing and Community Engagement Coordinator is a member of the Dolly’s Dream team and will be responsible for the Dolly’s Dream social media coordination, monthly newsletters, as well as supporting the overall communication strategy.

• Full time
• 2-year contract

To make an impact in this role, you will:

• Community Management: with over 300,000 followers our Dolly’s Dream social community is always growing. We check in daily with social media monitoring and engagement, ensuring our online community feels heard.
• Grow Our Community: Build and maintain relationships with supporters, brand advocates, stakeholders and supporting organisations, fostering collaboration and shared success.
• Planning and scheduling: Support the Dolly’s Dream social media calendar plan that promotes our work, including posting organic content, scheduling and monitoring of Dolly’s Dream social media accounts.
• Community Management & Escalation: Monitor and manage interactions on owned social media platforms daily, providing timely support and escalating issues or crises to the appropriate teams for resolution.
• Consistent Tone of Voice: Understand the strong brand loyalty and community ownership of Dolly’s Dream and ensure this is effectively reflected with Dolly’s Dream brand DNA and brand promise in all social media posting.

Knowledge, Experience and Requirements:

• Minimum 3 years’ experience in a related role, and relevant qualifications or work experience in communication, marketing, or related field.
• Highly developed written and verbal communication skills with the proven ability to write compelling and engaging content.
• Demonstrated experience in managing an online community.
• Strong attention to detail and high level of accuracy.
• The ability to work autonomously with limited direction in an environment with time pressures and multiple priorities.

We’ll offer you a purpose-led culture, with a focus on wellbeing including:

• Access to full NFP salary packaging benefits.
• Flexibility and Wellbeing focus
• Employee Assistance Program (EAP) available
• Up to an additional 5 days leave each year, on top of the statutory holiday entitlement.
• A supportive and friendly team environment.
• Learning & Development budget
• 8 weeks paid primary carer leave or 2 weeks paid secondary carer leave
• Substitution of Public Holidays (Australia Day, Good Friday and Easter Monday)

To apply:

Please ensure you address the 'Knowledge, Experience and Requirements' section in your cover letter when submitting your application.

We will be short-listing candidates prior to the closure of this role, so please do not delay submitting your application.

For further information contact Sally Sweeney, Head of Dolly’s Dream– [email protected] using the subject line: Marketing and Community Engagement Coordinator - Dolly's Dream enquiry via EthicalJobs.

Important - please note:

• Dolly’s Dream and the Alannah & Madeline Foundation has the highest commitment to child safety. A police check and current Working with Children Check (or equivalent) are required for the successful applicant.
• The Foundation takes all reasonable steps to prevent any risk to the health and safety of staff. In the context of the COVID-19 pandemic, the Foundation requires all staff who perform ‘in-person’ work or who are required to attend the office to be fully vaccinated and to provide evidence of their vaccination, or medical exemption, prior to commencement.