About us

At Anglicare SQ, we believe everyone has a story. With a 150-year heritage, we exist for individuals of all life stages who may be experiencing challenges or entering a new phase of life. Our skilled staff deliver a breadth of care-based services, across a vast geographic footprint, and in many types of locations.

About the Program

Our Out of Home Care (OOHC) services offer a variety of child protection, youth justice, outreach, family intervention and family support services. Our services support those most vulnerable in our community across Southern Queensland.

Our services are based in Townsville, Hervey Bay/Maryborough, Gympie, Sunshine Coast, Caboolture, Brisbane, Logan and Gold Coast.

About the role

The Group Manager, Out of Home Care (North) will provide strong leadership to Service Managers, fostering collaboration with other Group Managers and Corporate Partners to enhance service delivery and improve the client experience. This role will focus on developing and implementing effective systems and strategies to connect service groups and drive continuous improvement.

The Group Manager will be responsible for growing and expanding programs while building and maintaining key relationships with stakeholders, including funding bodies and regional networks. This position offers an exciting opportunity to make a positive impact on the lives of service users.

This is a Permanent Full-Time position working 76 hours per fortnight based in our Fortitude Valley or Eight Mile Plains office with travel required around the service region (Townsville, Hervey Bay/Maryborough, Gympie, Sunshine Coast, Caboolture, Brisbane, Logan and Gold Coast).

Responsibilities:

• Participate in strategic planning processes; putting forward innovative ideas, challenging existing practices and provide advice as required.
• Reviewing new and existing processes, resources, and systems, and make changes as required
• Execute client engagement strategy and enhance services based on feedback
• Identify new opportunities to grow services and funding in line with the strategic plan.
• Be responsive to changes and innovation within the industry and grow the business.
• Provide strategic leadership and support to Service Managers in the areas of Out of Home Care, client-centred culture development, management of human resources, business performance and financial management, quality care governance, quality system compliance, contractual compliance, and risk management.
• Ensure managers understand the organisational direction and how they contribute ensuring that services operate within the mission.
• Lead, coach, develop, recruit, and retain managers, developing strategic analysis, planning, program budgeting and values driven leadership.
• Embed a culture of embracing innovative change that enables dynamic service integration.

Qualifications, Credentials and Other Requirements

• Current Blue Card
• Current Licenced Care Service (LCS)
• Current Queensland Driver Licence
• Professional Registration (where relevant)
• Degree in Social Work, Human Services or a related field
• Post-graduate qualification in one of the above areas
• Qualifications or significant practical experience in Business Management
• Ability and willingness to travel within the service region

About You:

• Extensive operational experience within the child protection and youth services, family support initiatives and managing multiple programs across a large geographic area.
• A deep knowledge of community services and the current emerging trends & changes within the Australian and international environment.
• Demonstrated management experience and leadership skills, including the ability to motivate, empower, coach, give and accept direction and lead change with compassion and thoughtfulness.
• Well-developed business development skills, with evidence of proactively growing Services.
• Experience in managing financial performance and sustainability of multiple programs
• Demonstrated experience in managing and mitigating high level complex risk with the ability to be innovative, challenge existing practices and achieve best practice outcomes.
• Passionate about Anglicare's vision and ability to promote the same.

Why Join Anglicare?

• Join a respected Not For Profit and make a real impact in your role to assist Queenslanders in need.
• Salary Packaging - get up to $15,900 of your salary tax free to pay for items such as Rent, Mortgage, Credit Cards, Utilities, School Tuition and more.
• In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, venue hire, holiday accommodation etc.)
• Enjoy the potential tax savings of a Novated Car Lease.
• Employee Discounts at some of Australia's leading retailers.
• 6% Bupa Health Insurance Discount.
• Referral App - Earn real $$$ for sharing jobs to your network and potentially earn up to $300 per referred successful starter.
• Career Opportunities - join a company who aim to promote from within to fill new roles with our internal-only Job Board.
• Opportunities to purchase additional annual leave.
• Pastoral Care Support & Employee Assistance Programs.
• Free annual Flu vaccinations.

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental health. We promote a child-safe environment and are committed to providing on-going care and protection.

What happens now?

Apply now by sending us your current resume, cover letter and answering a few screening questions.
We want to ensure all applicants have the opportunity to present their best selves, if you require any adjustments to the recruitment process or require further information please contact: Jasmine Shiu Kumar on 07 3838 7508

Applications will be reviewed as they are received, and we reserve the right to close this advertisement early if a suitable candidate is selected.

Shortlisted applicants will be asked to complete a Pre-Employment Assessment that requires disclosure of pre-existing injuries, illnesses or conditions that could reasonably be aggravated by performing the duties of this position.