Looking for the next step in your Support Coordination career?

At AQA, we’re looking for a Senior Support Coordinator to support participants in navigating the NDIS, building capacity, and achieving their goals.

In this role, you’ll also play a key part in mentoring and supporting other Support Coordinators, helping them develop their skills and confidence in working with complex cases.

You'll work with a knowledgeable team, contribute to service improvements, and help participants exercise choice and control over their supports.

What You'll Be Doing

• Support participants to navigate the NDIS and access the right services for their goals.
• Work through complex situations with the support of an experienced team.
• Help people build their independence and make the most of their NDIS plans.
• Mentor and support other Support Coordinators, helping them build their expertise.
• Develop your skills in case management, service improvements, and leadership.
• Collaborate with other professionals to get the best outcomes for participants.

What We’re Looking For

• A Bachelor’s degree in Social Work, Psychology, Disability Studies, or a related field (or equivalent experience).
• 2 - 4 years of experience in support coordination or case management.
• A strong understanding of the NDIS and its processes.
• A problem-solver who enjoys working through challenges.
• Someone who builds strong relationships with participants, families, and providers.
• Proficiency in Google Suite, Microsoft Office, and CRM systems.

What We Offer

• Competitive base salary
• Salary packaging options to maximise your take-home pay.
• Opportunities to grow and develop your career
• A collaborative and supportive team environment
• The opportunity to mentor and support other Support Coordinators
• A chance to make a real impact on people’s lives
• Flexible work options and a great workplace culture

Don't Take Our Word for It, Find Us on Socials to See the Great Work We Do for Our Community, @AQA_Community.

Hit Apply Now and follow the prompts.

Need to Know More?

Email our friendly recruitment team at [email protected] using the subject line: Senior Support Coordinator enquiry via EthicalJobs.