The Australasian Sonographers Association (ASA) is the professional organisation for Australasian sonographers who are the experts in ultrasound.

The purpose of the ASA is to foster a sonography profession that delivers high quality ultrasound with a vision of creating a healthier world through sonographer expertise. The ASA is a not-for-profit organisation, working to advance the health of the public and to advance the education for those performing ultrasound.

About the role

The Member Services Officer is a full-time position, responsible for performing duties related to the effective administration and servicing of our 7,500 members. This role is imperative in offering exemplary customer service to our members and stakeholders and also offering support to the wider ASA team.

Duties include

• Member liaison and enquiry support
• Incoming and outgoing phone calls
• Data integrity within the ASA Database
• Support Branch Committees with their meetings and workshops
• Follow up outstanding invoices
• Logging Continual Professional Development (CPD) points
• Managing Special Interest Group portals

Our ideal team member – does this sound like you?

• Exceptional customer service through various channels such as email, online inquiries, and inbound/outbound phone calls
• Strong attention to detail with thorough organisational and planning skills which compliment excellent MS tools/suite knowledge
• Is a team player
• The ability to manage daily workload and meet deadlines within specific time frames
• Exceptional people skills with the ability to manage member relations and stakeholders
• Outstanding written and oral communication skills
• Experience in organising and marketing small member events remotely

What’s in it for you?

• Four weeks of annual leave, public holidays, Christmas closedown and an additional leave day for your birthday
• Full time in Melbourne CBD with flexibility to work from home 3 days a week
• Salary range $60,00 to $65,000 plus 11% super

To submit your application, click Apply Now.

For any questions, please contact [email protected], using the subject line: Member Services Officer enquiry via EthicalJobs.

A position description is attached.