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People and Culture Coordinator

Asylum Seeker Resource Centre

About the Asylum Seeker Resource Centre

Founded in 2001, the Asylum Seeker Resource Centre (ASRC) is Australia’s largest human rights organisation providing support to people seeking asylum. We are an independent not-for-profit organisation whose programs support and empower people seeking asylum to maximise their own physical, mental and social well being. We champion the rights of people seeking asylum and mobilise a community of compassion to create lasting social and policy change.

We are a values-driven organisation that strives to be part of a change movement that supports people seeking asylum by providing critical services such as assistance with accommodation, food, medical and legal services.

The ASRC movement is proudly supported by a community of committed volunteers and supporters who embrace the organisation’s vision that people seeking asylum can live safely, sustainably, independently and equally.

About The Role

We are looking for an HR all-rounder who thrives in a busy, fast-paced environment. An applied understanding of DE&I in recruitment is essential. As the person who manages our recruitment program, we have some ambitious DE&I targets that we are striving for. Mix this is the responsibility to respond to HR enquiries, this is a genuine generalist role. This full time position is part of a small, close-knit, experienced and supportive team of P&C professionals.

The role supports ASRC’s workforce by responding to P&C enquiries regarding policies, Award and NES, referring complex matters to the P&C Advisor and coordinating recruitment and onboarding. Meet and greet candidates, assist managers with preparing interview guides, sit in on interviews and provide support and guidance for recruitment decisions.

Key activities include:

  • Coordinating the end to end recruitment process, including drafting job ads, screening applications and attending interviews.
  • Overseeing the onboarding processes, such as contract management and coordination of induction of new employees.
  • Serve as the first point of contact for generalist workforce advice and support to managers and staff related to established P&C policies and procedures, Fair Work, NES and Award entitlements.
  • Manage the HR email ensuring timely, accurate advice and support and timely referral to the relevant People and Culture specialist where appropriate.
  • Manage and maintain online workforce personnel files, ensuring a consistent and organised approach.
  • Producing regular reporting of workforce metrics, ensuring data integrity.

About You

You have high level organisational skills with exemplary attention to detail - nothing gets by you. In addition to a strong service delivery focus and a solution focused mindset, you will have:

  • Tertiary qualification in Human Resources or relevant discipline and/or experience in a similar role.
  • Experience in recruitment - either in agency or in-house talent role or as a generalist with recruitment responsibilities. We have a high volume of recruitment and we have lots of applicants so the ability to screen at all stages of the process is a must.
  • Excellent written and verbal communication skills - being the face our of recruitment, positively engaging with our candidates is essential.
  • Previous experience or understanding of Moderns Awards, NES and HR policies - guide our staff and managers through their questions.
  • Proficiency in MS Office, email management and web-based software - previous experience with Job Adder, Flare and/or HR3 is highly valued.
  • Excellent time management with the ability to work under pressure, adhere to deadlines, prioritise and ‘multitask’ as necessary.
  • Excellent interpersonal skills, including the ability to build collaborative relationships with multiple and diverse stakeholders.
  • Strong problem solving skills.
  • Understanding of DE&I and recruitment processes are essential.
  • Ability to supervise volunteers to support the functions of a program.

Lived experience of seeking asylum in Australia is highly desirable as is knowledge of policy and issues impacting on people seeking asylum in Australia. We value a range of experiences, skills and abilities. If you think you have most of the requirements of the role but you’re not sure, please contact us to discuss your application or any reasonable modifications we can make to assist you in the application process.

Employee Benefits

We recognise and appreciate our incredible staff for their contribution, dedication and passion to support and empower people seeking asylum by providing the following conditions above the relevant modern award:

  • Hybrid work arrangement, with minimum of 3 days in the office
  • 17.5% annual leave loading
  • Additional discretionary leave provisions
  • Free onsite car and bicycle parking
  • Salary packaging (up to $15,900 per year tax free)
  • Entertainment Packaging (up to $2,650 per year tax free)
  • Convenient access to public transport (100m from Footscray station)

Application Process

Only applications that include a CV and cover letter addressing the Selection Criteria, will be considered. If your application does not include a cover letter it will not be considered.

Please contact our P&C Team if you have any questions on 9326 8868

Applications will be assessed as they come in, so don’t hesitate to apply.

All offers of employment are subject to a satisfactory Criminal History Check and provision of a valid Working with Children Check prior to commencement.

A position description is attached.

Apply now

Applications for this role will take you to the employer’s site.

Asylum Seeker Resource Centre's logo
Apply now

Applications for this role will take you to the employer's site.

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