NDIS Support Coordination

• $75,000 to 80,000
• An immediate start
• Attractive benefits
• Up to $1000 in upskilling support

About our client

Our client is a national government-approved service provider of the National Disability Insurance Scheme (NDIS). Our client has a clear vision to provide quality care services to the community.

Our client is an organisation that specialises in providing the highest quality care for people with disability. As a provider of government-subsidised care and support services, our client aims to provide more excellent choices, control, and freedom to empower people to live on their terms.

Position objectives

Due to high demand and growth, an exciting opportunity is now available for an experienced NDIS Support Coordinator to join the welcoming team on a full-time basis. This position has the view to become a full-time role as the caseload grows.

Our client's purpose is to help their participants set and achieve their goals and realise their full potential. You will support participants and families to understand their NDIS plan, goals and objectives while promoting choice and control and supported decision-making. Additionally, coordinate mainstream, informal, and formal supports to assist participants in achieving their goals.

You will be resilient and have excellent industry knowledge and the skills to engage participants, manage placements, and deliver outstanding service to participants and their families.

Role key responsibilities

• Provide Level 2 Coordination of Supports to NDIS participants.
• Complete plan review reports, support plans, case notes, and other relevant required reports.
• Monitor and report progress against NDIS goal plans and budgets.
• Knowledge and understanding of the NDIS (e.g., policies & price guide) and the Quality and Safeguarding Framework.
• Collaborate with participants and their informal support networks and build connections with providers, local community services and NDIS contacts.
• Support participants to understand their NDIS plan and plan funding.
• Support participants to design their support framework within available plan funds to achieve goals, including coordinating the participant's budget.
• Gather and prepare evidence for the participant's plan review.
• Perform all underlying administrative tasks related to support coordination, service provision and budget.

• Keep up with tasks within the timeframe, manage caseload and deadlines, and work within the Key Performance Indicator framework.
• Develop strong work relations with relevant internal and external stakeholders, including Communities, government entities such as the Department of Justice, health, education, employment, Community NFPs and other NDIS Providers.
• Engage with NDIA regional contacts, including Local Area Coordinators.
• Maintain the privacy and confidentiality of participants, carers, families, and the organisation.

Your skills and experiences

To be considered for this opportunity, you must meet the following criteria:

• Demonstrate experience as an NDIS Support Coordinator or relevant experience in a similar field.
• Provide proofing evidence of Knowledge (NDIS plan, budgeting, and invoicing), such as a letter of appreciation from a previous workplace.
• Providing relevant qualifications to the equivalent of a Diploma level is desirable.
• Experience with Mental Health and Disability is essential
• Experience coordinating a broad range of community service programs, including the NDIS
• Show the ability to coordinate service expectations and professional boundaries.
• Strong communication skills, including listening.
• Able to research, interpret and apply complex concepts
• Able to apply complex concepts to design and implement practical solutions for participants within plan funding.
• You can coordinate, organise, and track activities/bookings/tasks
• Able to self-manage to achieve multiple and often competing deadlines

Employment Requirements:

• Current unrestricted NSW Driver’s license.
• Must be an Australian citizen or permanent resident
• Required to maintain a current First Aid certificate.
• Required to hold a working with children permit.
• Required to provide a satisfactory national police check.
• Provision of a satisfactory pre-employment medical and fitness report.
• NDIS Worker Screening and NDIS Orientation Module
• Possess high-level computer and keyboarding skills, including Microsoft Office products and email applications and the ability to acquire knowledge in other software applications.

Benefits

• Employee mentoring program
• Professional development assistance
• Travel reimbursement
• Generous incentive structure
• Car Allowance

If this role appeals to you and you are looking for a role that is a great opportunity and it meets your skills, please click Apply Now.

Only shortlisted candidates who meet our requirements will be contacted. So, watch your email.