Join us and make a difference!

Are you looking for the next stage in your career? Do you love animals? Animal Welfare League Queensland (AWLQ) is currently looking for a Full Time Manager to join our Ipswich Rehoming Centre! If you’re passionate about directly impacting animal welfare and helping people, we’d love to talk to you.

How you’ll impact our mission

At AWLQ, we’re committed to creating a brighter future for animals in need and keeping pets and people together by providing lifesaving support and resources to people in need with companion animals.

About the Role

AWLQ is contracted by the Ipswich City Council to manage the Ipswich Animal Rehoming Centre and provides service to the community and their pets.

As the Rehoming Manager, you will oversee the day-to-day operations, client and council relationship management, staff management and the facilitation of change management. You will work with our dedicated team and volunteers to ensure the welfare of animals in care including dogs, cats, livestock, and small pets is to the highest standard. You will progress animals through the Centre efficiently and effectively to reduce time in care and maximise animal welfare and rehoming.

The Ipswich Rehoming Centre is entering an exciting phase with extensive renovations occurring through the administration, customer and animal housing facilities. 

This is a hands-on Management role, with the successful candidate also contributing to daily activities supporting their team.

Key responsibilities

• Motivate and provide clear direction to the team and volunteers relating to day to day operational activities
• Work closely with our network of Rehoming Managers to ensure the smooth running of the centre with seamless animal movement and communication of person and animal cases
• Operations Management, administration and compliance
• Quality Assurance and Control
• People Management, Leadership and Human Resources activities for your team with support from HR
• Relationship Management with Ipswich City Council and customers
• Provide hands on support to your team with Animal Care, Rehoming and Animal Behaviour activities
• Champion and ensure Workplace Health and Safety
• Ensure Ipswich Rehoming Centre’s compliance to AWLQ policy and procedure in all areas of operation, in addition to compliance with state and federal legislation
• Providing a high standard of animal care including cleaning of animal housing, administering routine veterinary medications, treatments and transportation of animals 

What are the minimum requirements for this position?

• Certificate III or IV in Animal studies, companion animals, Dog Training, behaviour qualification or Vet Nursing
• Previous Supervisor or Management experience within a Shelter or Pound
• Current drivers licence
• Experience working with local councils
• Experience with animal care in a professional environment with confidence in dog and cat handling skills
• Exceptional customer service experience

To be successful in this role, you will have:

• Highly developed communication and interpersonal skills
• Demonstrated affinity with animals
• Demonstrated ability to supervise and motivate others to achieve high productivity and standards of work
• Relevant customer service training and de-escalation training
• Intermediate level computer skills with experience in data management software and Microsoft Office 
• High level of accuracy and attention to detail 
• Available to work 5 days a week

If you would like more information please email [email protected] using the subject line: Rehoming Manager - Ipswich Rehoming Centre - West Ipswich enquiry via EthicalJobs.

Who are we?

Founded in 1959, AWLQ has become a trusted leader in animal welfare. We provide a safe haven and second chance for close to 10,000 stray and homeless animals every year. To each one of these animals we welcome through our doors, a promise is made – to never euthanise a healthy, sociable, or treatable animal in our care. We work tirelessly every day to maintain this promise.

In addition to our shelter work, we are committed to keeping pets and people together by providing lifesaving support and resources to people in need with companion animals. We are known for our grassroots and innovative community-based animal welfare work including our community vet clinics, Getting to Zero, Golden Hearts Seniors’ Support Program and the National Desexing Network.

Why should you join us?

At AWLQ we offer competitive pay and benefits, including access to an independent Employee Assistance Program, retail discounts, vet discounts. Most importantly, every day you’ll play an instrumental role in our lifesaving work.

Our mission is to unleash the potential in every team, and we know that teams perform best when they have passion. We are committed to building a culture where everyone has the opportunity to do meaningful work and is recognised for their efforts.

Equity

Diversity and inclusion are the principles guiding how we build our teams, cultivate our leaders and build a culture of belonging where differences are valued.