Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement creating a fairer and more just world.

We’re growing fast as more people choose to align their banking with their values. We’re a customer owned, B Corp certified bank. We empower our staff and 185,000+ customers to be part of the clean money movement.

We currently have a permanent, full time opportunity for an AML / KYC Manager to join our Risk and Compliance division. This role will be based in our Collingwood head office and will report to the Head of Financial Intelligence.

The Anti-Money Laundering / Know Your Customer (AML / KYC) Manager will be responsible for leading the dedicated team who investigate, resolve and report all AML/KYC events to the quality and standard as required under the bank’s AML / CTF program. The role will provide leadership, staff development, and provide coaching to the Financial Intelligence AML/KYC analysts (4-8 direct reports) to ensure that Bank Australia’s AML / CTF operational response is managed effectively and efficiently in accordance with Bank Australia’s AML / CTF Program

Why join us

• We have big plans to become Australia’s most trusted bank and a leading purpose-driven business.
• As a certified B Corp, we’re part of a global business community who meet the highest social and environmental standards, putting purpose over profit.
• Every role and person in our bank is essential to bringing our values, purpose and aspiration to life.
• We offer flexible working options, competitive salary and 13% super.
• Our staff have access to a range of meaningful benefits to support their physical and mental wellbeing including 24/7 free counselling, free flu vaccinations and discounted gym memberships.
• We also support staff with study assistance, paid parental leave (regardless of gender), volunteer, bereavement, gender affirmation and family violence leave; and the opportunity for bonus annual leave.
• We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours.
• We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community.
• We care for a conservation reserve – where we work with key partner organisations to protect threatened species and involve staff in conservation.

What you will be doing

• Provide leadership, coaching , development and support AML/KYC team
• Develop and manage the team’s workflow across multiple functions to ensure they are able to adapt to the evolving financial crime environment as well as changing regulations and expectations
• Lead complex investigations and provide recommendations in regards to customer relationship ie to off-board customers (Exit), or high risk customers where required
• Provide expertise to support customer-facing teams in relation to AML relating to on-boarding and customer maintenance queries
• Collaborate with Quality and Education Lead and AML Analytics Specialist to provide feedback, develop and improve AML and KYC typologies and rule scenarios
• Provide management information and insight to assist in reporting requirements for risk committees as required
• Leverage subject matter expertise to provide advice on project initiatives and environmental changes ( including regulatory) that may impact the AML/KYC function
• Maintain a thorough working knowledge of the AML / CTF Act and rules together with the banks AML / CTF Program (Parts A & B) and associated procedures and make recommendations to Head of Financial Intelligence and Compliance as to how the AML/KYC team can efficiently and effectively meet the compliance program commitments
• Manage third party dependencies across the value chain providing expertise to ensure service performance is achieved
• Provide expertise in internal and external industry forums (ABA, COBA, AUSTRAC )to share key learnings and industry insights and liaise with Law Enforcement and other financial institutions as required
• Lead education sessions internally (at all levels) to ensure the bank is meeting its obligations of AML/CTF training.

What you will bring

• Relevant experience leading diverse and complex teams
• Solid previous experience in financial services or financial crime industry (AML/CTF)
• The capacity to lead, motivate and participate in a team environment
• Change management and continuous improvement experience
• Excellent written and verbal communication skills , including the ability to interpret technical compliance concepts into a format that drives understanding and outcomes
• The ability to influence across all levels of the organisation
• Demonstrated ability to coach and train both technical and softer skill sets in an on- the- job environment
• Ability to manage conflict satisfactorily and to solve problems
• Ability to prioritise multiple tasks and influence across the value chain of the organisation
• Experience in AML/CTF operational compliance functions in a financial services environment
• Strong collaboration and ability to build internal and external networks
• Relevant tertiary qualification in Business / Financial Crime is highly desirable
• A sound knowledge of legislation relating to the provision of services by Financial Crime is highly desirable
• Commitment to Bank Australia’s purpose, aspiration, values and brand as well as the B Corp ethos.

By submitting an application you agree to Bank Australia’s Privacy Policy for applicants and confirm that you are legally able to work in Australia. Bank Australia is an equal opportunity employer committed to sustainable development. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities because we want to reflect the diversity of our communities. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.

Bank Australia reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date. If you wish to be considered, please submit your application as soon as possible. Please note, the successful candidate will be subject to satisfactory background checks including but not limited to police and previous employment.