Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement creating a fairer and more just world.

We’re growing fast as more people choose to align their banking with their values. We’re a customer owned, B Corp certified bank. We empower our staff and 185,000+ customers to be part of the clean money movement.

We currently have a permanent, full time opportunity for a Senior Business Analyst to join our Transformation Division. This role will be based in our Collingwood Head Office and will report to the Business Analyst Practice Manager

The Senior Business Analyst will be responsible for understanding and documenting business needs in order to gather the necessary information to propose and implement solutions. This role will demonstrate a commitment to teamwork and the maintenance of a collaborative and supportive work environment, while supporting various objectives and project deadlines.

Why join us

• We have big plans to become Australia’s most trusted bank and a leading purpose-driven business.
• As a certified B Corp, we’re part of a global business community who meet the highest social and environmental standards, putting purpose over profit.
• Every role and person in our bank is essential to bringing our values, purpose and aspiration to life.
• We offer flexible working options, competitive salary and 13% super.
• Our staff have access to a range of meaningful benefits to support their physical and mental wellbeing including 24/7 free counselling, free flu vaccinations and discounted gym memberships.
• We also support staff with study assistance, paid parental leave (regardless of gender), volunteer, bereavement, gender affirmation and family violence leave; and the opportunity for bonus annual leave.
• We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours.
• We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community.
• We care for a conservation reserve – where we work with key partner organisations to protect threatened species and involve staff in conservation.

What you will be doing

• Analyse and translate business needs into solutions and initiatives by managing components of initiatives/projects
• Develop, review, and govern functional specifications, Business Requirement artefacts documents that define the desired outcome of system enhancements/developments
• Conduct in-depth analysis of existing processes, systems, and data to identify integration opportunities and challenges
• Participate in system testing, training, user acceptance, and validation testing of solutions and production changes and upgrades to applications and systems
• Collaborating with cross-functional teams to identify and document business requirements
• Assist with embedding a new discipline around process mapping and procedure documentation
• Develop and deliver presentations to audiences that comprise of people across all levels of technical competence and understanding
• Provide process improvement or reengineering recommendations,
• Assist in gap analysis to identify opportunities and issues, and propose solutions
• Develop user guides where necessary
• Assist in development of business cases, RFP processes and vendor management when required
• Support end user training activities including the development and review of training material as required
• Support post go-live activities during the hyper-care period, including troubleshooting and adjustment of policies and processes as required.

What you will bring

• Demonstrable experience working in system development projects or supporting business and business systems directly
• Experience in Financial Services is highly desirable
• Strong understanding of integration concepts, data flows, and systems architecture, Proficiency in business analysis tools and methodologies
• Solid understanding of customer journeys, epics and user stories
• Able to work across Waterfall and/or Agile type programs
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels
• Stakeholder Management skills
• Ability to communicate strategic and technical concepts with clarity to stakeholders across all levels of technical competence
• Ability to work autonomously across multiple initiatives
• Relevant Tertiary qualification in IT or Business is highly desirable
• Financial Services experience desirable
• Business Analyst Certification is desirable
• Commitment to Bank Australia’s purpose, aspiration, values and brand as well as the B Corp ethos.

By submitting an application you agree to Bank Australia’s Privacy Policy for applicants and confirm that you are legally able to work in Australia. Bank Australia is an equal opportunity employer committed to sustainable development. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities because we want to reflect the diversity of our communities. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.

Bank Australia reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date. If you wish to be considered, please submit your application as soon as possible. Please note, the successful candidate will be subject to satisfactory background checks including but not limited to police and previous employment.