• Permanent full-time role based in the Blue Mountains
• Create a lasting impact, empower communities, and enhance lives
• Join a leading NFP provider with a strong 80-year history of providing care

Benefits:

• Salary packaging benefit + meal and entertainment card
• Financial, retail and lifestyle discounts and benefits
• Access to in-house learning and development programs to assist your career growth
• Access to family friendly benefits like our wellness programs and Employee Assistance Program (EAP) - Independent confidential counselling service
• Supportive, positive team environment and be valued for what you do

About the Role

Join BaptistCare as a Housing Manager at Wingara Hamlet and Merindal Hamlet, two beautiful communities in the Blue Mountains. Manage a combination of social and affordable housing units for seniors and retirement living. Facilitate links to services to ensure resident wellbeing and foster a supportive community.

This role involves providing tenancy and asset management services, connecting residents to the services they need to sustain their tenancies, and achieving their life goals. You will work closely with our onsite team, support tenants and household members, and ensure the delivery of high-quality housing services.

About You

• Hold a Diploma or degree, or equivalent with professional experience
• Demonstrated customer service skills and experience, preferably in housing, retirement village, or other community services field
• Demonstrated leadership experience to effectively develop and support staff
• Demonstrated ability to manage the business activities of Housing
• Ability to successfully manage residential tenancies
• Excellent skills in building effective customer relationships, building a cohesive community and maintaining a welcoming and harmonious ambience
• Excellent verbal and written communication skills and ability to liaise professionally with all stakeholders
• Demonstrated capability to manage diversity and implement social inclusion strategies
• Experience of working with individuals with complex needs
• Strong negotiating and problem solving skills
• Proven organisational and time management skills, including the ability to prioritise own and team workload
• Demonstrate an understanding and appreciation of BaptistCare’s Christian identity and promote the organisation’s values through interactions at work
• Ability to work in harmony with, and support the Purpose and Values of BaptistCare
• High level computer skills
• Ability to work as part of a team
• Ability to address on-site emergencies
• Ability to maintain confidentiality and act with professionalism at all times
• A Valid NSW Driver's License
• NSW Working with Children Check for paid employment purposes
• A current First Aid Certificate

About Us

BaptistCare is a leading for-purpose Christian-based care organisation that supports thousands of people across more than 100 locations in NSW, ACT and WA. From humble beginnings in 1944, BaptistCare has grown into one of the nation’s most respected care and community services providers. We create strong and caring communities and place people at the centre of all we do.

We love what we do and the communities we help. With us you can deliver life-transforming care, create a career you’ll love, and join a team who make a difference.

If you would like to be considered for this role, please click ‘’Apply Now’’ and attach your CV and a Cover Letter.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice.

Successful applications will be subject to a police background and working with children checks.

BaptistCare – Transforming lives by expressing the love of Christ.

Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.