About the role:

Permanent Full-Time

The Manager, NDIS Service Delivery will lead a highly skilled and client-focused team to provide services to people with a disability and help them achieve their goals. Ensuring that all clients receive the highest quality services.

Responsible for implementing a person-centred approach to disability services delivered by Baptist Care SA, including adherence to the Baptist Care SA Practice Framework and Disability Pathways Service Delivery model.

Key responsibilities will include, but will not be limited to:

• Lead the operational management of the Service Delivery area to ensure the provision of high quality, person-centred care across NDIS funded services
• In conjunction with the Senior Manager, Disability Pathways, lead Service Delivery team to grow Disability Pathways services in line with business plan and budget expectations
• Ensure effective delivery and development of services, including the management of Service Delivery team
• Ensure services are contracted correctly according to client NDIS plan funding requirements

About you:

You are a passionate and experienced leader with a proven track record in managing NDIS service delivery or similar roles within the disability sector. With strong leadership and interpersonal skills, you excel at inspiring and developing high-performing teams while building meaningful relationships with clients, families, and stakeholders

You will also have the following skills and experience:

• University Qualifications in Disability, Management or Community Services
• Previous management experience in a similar role
• Significant previous experience working within the NDIS framework
• Supporting families and client’s engagement at intake and exit from organisations
• Previous operational and people leadership experience

Specific Requirements:

Baptist Care SA is committed to the safety and protection of all children and vulnerable people and as such applicants will be considered in accordance with our safety practices and suitability.

You will be required to have, or be willing to obtain:

• A current and valid DHS WWCC
• A current and valid National Police Clearance
• Training – Child Safe Environments
• A valid NDIS Worker Screening Check
• Ability to work outside of normal office hours, as required
• Ability and willingness to travel within South Australia as required
• A valid full South Australian drivers’ license (C Class)
• A fully insured and roadworthy compliant vehicle (roadworthy check required)

About us:

Baptist Care SA works collaboratively with South Australians from all walks of life. We provide Camping and Adventure Programs, Disability Services, Homelessness Services, Out of Home Care and Youth, Family and Community Programs.

We are committed to finding a way forward for everyone we serve and supporting them to achieve their life goals. We find ways to make people's lives better.

Why work with us?

Baptist Care SA offers a flexible and supportive environment where you are encouraged to be the best version of yourself.

You’ll also receive:

• A competitive salary on the SCHADS Award (Level 7) + super
• Salary packaging in addition to increase your take home pay 
• A corporate health plan with BUPA offering discounted health insurance 
• Employee Assistance Program 

We do not accept applications via email, however, for more information, please see our website, or reach out to the hiring manager Megan McNaughton on [email protected], using the subject line: NDIS Service Delivery Manager enquiry via EthicalJobs, for a confidential discussion.

Please note, screening and interviews may take place prior to the closing date – applications may also close before this date.

A position description is attached.

Applications solicited by external recruiters will not be considered at this time.