• Band 3 - Casual ($43.38 per hour including casual loading)

Located in the centre of Melbourne's growing west, Brimbank City Council is a local government that is welcoming, diverse and proud - just like the community we serve.

Being community first underpins everything we do. We work and advocate for our community, being innovative, future-focused and responsive and apply these same principles to the way we work with each other every day.

Every person working for Brimbank City Council shares our aspiration to make our City the best it can be!

We are currently seeking casual Front of House Officers to work in our neighbourhood houses.

THE ROLE

As part of the Neighbourhood House team, you'll be providing customer & administrative support services. This involves assisting customers in person, over the phone or via email including responding and resolving customer queries and concerns and assisting in the delivery of programs.

ABOUT YOU

You are an organised person who can provide administrative support to the team. You have great customer service skills and are community orientated. You like to have some community facing contact and enjoy interacting with community members who utilise the services of neighbourhood houses.

• Delivering exceptional customer service.
• Provide administrative support tasks.
• Well-developed computer skills and knowledge of Microsoft office suite.
• Ability to work collaboratively.
• Ability to engage with people from a wide range of backgrounds.

How to Apply

A Position Description for this role is attached. To apply, please include your Resume and a Cover Letter of no more than 2 pages, outlining how you can deliver on the key aspects of the role and how you will assist Brimbank in 'becoming the best it can be'.

Brimbank City Council actively encourages applicants from Aboriginal and Torres Strait Islander heritage, people living with disability, and LGBTQIA+ and people from culturally diverse backgrounds to explore the opportunity of a career at Brimbank.

If you have any support or access requirements or would like to speak to someone about employment process please contact People Culture and Wellbeing on 9249 4000.

Brimbank City Council is a Child Safe organisation and endeavouring to promote child safe, child friendly practices.

To be eligible for employment at Brimbank City Council you must be an Australian citizen, permanent resident of Australia or be legally entitled to work in Australia.

All applications should be submitted online by clicking on the Apply Now button.

Direct any queries regarding the role to: Nuredin Hassan – [email protected] using the subject line: Front of House Officer - Neighbourhood Houses Unit enquiry via EthicalJobs.

If you want to know more about what we do or why you should work for Brimbank City Council check out our web page: https://www.brimbank.vic.gov.au/careers

A position description is attached.