• This is a Permanent Part Time 4 days a week role based at Norfolk Island.

Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia.

Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us.

For over 160 years Anglicare has been serving people in need- providing care to older people and services to the vulnerable. We began because of people who saw a need in the community and who were compelled to make a difference. People motivated by Christian love and a passion to serve. If this describes you, we would love to invite you to join us!

About The Role

Anglicare is looking for a Program Lead - Norfolk Island to be responsible for service delivery, service improvement, resource and team management including the clinical and administrative functions related to programs designed to support families and individuals on Norfolk Island. Programs include family and relationship counselling, children and parenting support and financial assistance by one-to-one delivery, case management, group-work and training.

This is a Permanent Part Time 4 days a week role based at Norfolk Island.

Responsibilities (not limited to):

• Manage daily operations of the Norfolk Island Hub.
• Meet and exceed service delivery targets and key performance indicators.
• Ensure effective communication, compliance, and reporting with stakeholders and delivery teams.
• Support stakeholder relationships to foster collaboration, growth, and opportunities.
• Provide inclusive, person-centred services that are trauma-informed and culturally safe.
• Maintain a reduced client case load through various forms of client support.
• Lead and supervise staff to build effective teams.
• Provide regular performance feedback and address issues promptly.
• Support staff development through appraisal, supervision, training, and development.
• Build strategic relationships to ensure safety and support for Women and Community Safety programs.
• Ensure documentation compliance with organisational, legislative, and funding requirements.
• Contribute to continuous improvement by adhering to policies and staying updated.

Requirements:

• Relevant Degree qualification and minimum of 3+ years demonstrated work experience in Community Services or another relevant equivalent.
• Experience in delivering services to individuals and families in a community context.
• A hands-on leader, with demonstrated experience including the coaching, mentoring, and training of your team.
• Leadership and relational skills, with a desire to support high performance teams and adopt a proactive attitude.
• Current unrestricted driver's licence and a willingness to drive between sites as required.
• Current National Police Check and appropriate professional body registration relevant to qualification.

Benefits of joining Anglicare:

• A warm, welcoming culture
• Ongoing training and development with a focus on career growth
• Experienced and passionate leadership team who are supportive and consultative
• Not-for-profit salary packaging benefits - reducing your taxable income by $15,900 plus an additional $2,650 for salary packaging accommodation, meals and entertainment.
• Employee Assistance Program - Free, voluntary and confidential counselling service
• Fitness Passport
• Access to discounts from over 400 retailers on our rewards program

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Anglicare - Jesus Christ honoured, lives enriched and communities strengthened.

Anglicare is committed to ensuring the safety and wellbeing of children and young people and has zero tolerance of child abuse.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice.