Guest and Administration Services Team Member

We’re looking for a full-time (38hrs) Guest and Administration Services Team Member to join our Business Services team. Someone that enjoys having multiple tasks and projects on the go and a desire to make a guest’s day.

Having passion and interest in wildlife and the environment is fundamental to helping deliver Bonorong’s purpose and is embedded in our ethos, so we welcome people with these values and interests.

This role doesn’t have any direct interaction with animals, but our Guest and Administration Services Team Member is a behind-the-scenes position working on ensuring our guests to the Sanctuary are looked after and our animal-focussed team members have all the supplies they need to keep our sanctuary, rescue service, wildlife hospital and animal triage areas humming.

You:

The capacity to multitask in a fast-paced environment where no two days are the same!

• A background in business administration, demonstrating initiative to deliver outstanding service to internal stakeholders.
• Demonstrated experience in a guest or customer facing business in the hospitality, tourism or similar service industry.
• Hands-on experience with Microsoft Office and Google software
• Experience coordinating volunteers would be viewed as an advantage but is not essential.
• Well-developed interpersonal communication skills and written communication skills.
• A manual driving licence.

Us:

• Social enterprise with a focus on animal welfare, wildlife and the environment.
• Growing business with awesome customers.
• Provides inspiring experiences with impactful stories.
• Comfy uniforms.
• Friendly, passionate, and focused work culture.

The Guest and Administration Services Team Member

As a Guest and Administration Services Team Member, you are part of a small but vital team, which is the guest front face for people contacting Bonorong. Each day is different as this is the central hub of guest interactions whether on the phone, email or in the gift shop. The team is a constant hive of activity, which can include, but is not limited to answering emails, taking phone calls, arranging bookings and tours, ordering supplies, and helping to manage the website and social media content for Bonorong. The role will also include periods of time serving guests in the gift shop and entrance to the Sanctuary.

On our busiest days, you’ll need to be flexible and help where it is needed.

Your hours of work will be 8am – 5pm Monday to Friday with a 4pm finish on two of those days. Occasional weekend work may be required.

We are based in Brighton – around 30 minutes north of Hobart CBD. It is essential that you have your own reliable transport to get to and from work.

We are looking to fill this position as soon as possible. If this role sounds like it’s for you, and you can tick off the ideal candidate list, then please submit your application via the Apply Now link below.