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Senior Service Coordinator - Project Pisces

Bradbury Advisory

Bradbury Advisory has the pleasure of coordinating recruitment of the following role on behalf of Project Pisces.

Company Overview:

Project Pisces (P.I.S.C.E.S. - Personalised Intensive Support Continuing Education Services) is a leading provider in disability support services, committed to enhancing the lives of individuals with disabilities through compassionate care and dedicated service. We pride ourselves on fostering a supportive and inclusive work environment where every team member can make a meaningful impact.

Position: Senior Service Coordinator

about the opportunity

As a Senior Service Coordinator, you will play a pivotal role in our organisation by overseeing a team of dedicated disability support workers with.

You will be responsible for ensuring the highest standards of care and service delivery to our clients and have a say in the planning and future endeavours of our organisation. Your duties will include:

  • Managing and coordinating daily operations of the support team.
  • Recruiting, training, and managing the performance of support workers.
  • Conducting comprehensive inductions for new team members.
  • Facilitating regular team meetings to enhance communication and collaboration.
  • Creating and managing staff rosters to ensure adequate coverage.
  • Implementing and maintaining policies and procedures to uphold quality standards.
  • Ensuring accurate record-keeping, including routines, schedules, incident reports, and shift notes.
  • Managing team communications to foster community and share important updates.
  • Facilitating and maintaining positive relationships between clients’ families, the direct support team, and allied health professionals.

Skills and Qualifications:

  • Proven experience in a supervisory or leadership role within the disability support sector.
  • Strong understanding of disability support services and regulations.
  • Excellent organisational and communication skills.
  • Ability to prioritise tasks and manage time effectively.
  • Compassionate and patient-oriented approach to client care.
  • Experience in Aged Care or Disability Services and corresponding degrees or qualifications preferred, but not necessary
  • Senior First Aid Certificate and valid CPR
  • NDIS Worker Screening
  • Working with Children Check
  • Current Driver's Licence
  • Intermediate IT skills
  • Ability to teach, motivate and inspire Support Workers
  • Experience with alternative forms of communication (e.g. AUSLAN, PODD) would be welcomed, but not necessary

Additional Notes: We are looking for creative professionals who are excited about the prospect of doing things differently, who don’t like being bogged down by bureaucracy and want to use their skills to deliver practical outcomes by working directly with individuals.

If you are interested in playing a role in developing and demonstrating a new way of supporting individuals with complex support needs - a truly person-centred approach, we would love to hear from you.

Why Join Us:

  • Join a company with long-term plans for growth and expansion.
  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • Supportive team environment that values collaboration and innovation.
  • Make a difference in the lives of individuals with disabilities every day.

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