Reporting to the National Manager of Advocacy and Support Services, the Redress Case Manager - Beyond Brave is responsible for supporting survivors of child sexual abuse who are considering applying to the National Redress Scheme. The role provides client focused counselling and emotional support in a trauma informed yet time limited context and provides accurate information about the scheme and assists clients to complete Redress applications.

The key areas of responsibilities include:

• Providing clear and accurate information about the National Redress Scheme ('Redress Scheme') to clients who have experienced historical Institutional Child Sexual Abuse.
• Assisting clients to complete and lodge applications for the Redress Scheme.
• Providing clients with practical and emotional support during the Redress Scheme application and outcome processes.
• Supporting clients to access other appropriate services such as legal and financial counselling or other community services.
• Promoting the Redress Scheme and Beyond Brave services to and building relationships with the community and local service providers.
• Undertaking case debrief, professional development activities and supervision.
• Some outreach responsibilities with travel to North Queensland expected at least monthly.

For the full position description please visit bravehearts.org.au/careers/.

Benefits and perks

Qualified and passionate staff are attracted to Bravehearts' culture where success is celebrated, life balanced and self-care is expected. There are a number of benefits of working with Bravehearts including:

• A culture of self-care
• Employee assistance program
• Paid birthday day off
• Up to 5 days self-care leave per year
• Salary sacrifice options
• Dedicated teams
• Opportunities for professional development

Skills and experience

• Candidates need to possess a Tertiary qualification in social work, counselling or psychology.
• A minimum of 1-year experience in advocacy or support in a community organisation is desirable and/or experience with the Royal Commission into Institutional Responses to Child Sexual Abuse.
• Training/ experience in working with adult survivors of child sexual assault, Aboriginal and Torres Strait Islander people, people with disabilities and members of the CALD communities.
• Excellent written, verbal and listening communication skills, as well as exceptional organisational and Microsoft office skills are essential to this role.

Child-Safe and NDIS accredited

New no card, no start rules means that you are required to have a current Worker Screening test and Blue Card to commence employment at Bravehearts in Queensland, in addition to a National Criminal Check.