About Bravehearts

For over 25 years, Bravehearts has been a leading voice in child protection. The impact of our work drives us towards our Vision of a world where people, communities, and systems all work together to protect children from sexual abuse. We are dedicated to creating a brighter, safer future where children are free from sexual harm. Our mission is bigger than ever, and we are looking for a dynamic Practice Manager to lead our team in Mackay in the delivery of The Courage Project service offering.

About the team

The Courage Project is innovative and provides trauma informed mental health services for children under 14 years of age in North Qld (Mackay, Whitsunday and Isaac Regions) who have experienced or are at risk of experiencing physical and/or sexual abuse/assault, family violence and self-harm.

The team are truly outstanding! Their professionalism is matched by their warmth, compassion, and collaborative spirit. They consistently provide exceptional support to both their clients and one another, and this is why in 2024, their dedication delivered 638 counselling sessions to children, young people and their non-offending family members.

About the position

Reporting to the Director of Therapeutic Services, we look to welcome an energetic Practice Manager who will provide authentic, proactive and supportive leadership to The Courage Project team. You will own the successful delivery of The Courage Project, offering hands-on support and guidance to ensure the team consistently meets key performance indicators. Additionally, you will cultivate and maintain strategic relationships with community members to deliver customised education programs and foster the continued growth and success of the program. This is a full time role, located in vibrant Mackay - the gateway to tropical rainforests, stunning beaches and the Great Barrier Reef.

About You

• Tertiary qualifications in psychology, social work or counselling.
• Demonstrated high-level experience in providing trauma-informed counselling.
• A sound understanding of child protection legislation relevant to service delivery.
• Proven knowledge of the challenges faced by individuals impacted by childhood sexual abuse and exploitation.
• Demonstrates authentic leadership skills, empowering teams to achieve success together.
• Exceptional at balancing team needs with organisational goals, fostering growth and ensuring high performance.
• Highly skilled communicator with exceptional listening and comprehension capabilities.
• You embody integrity, wisdom, empathy, courage and a deep respect for every individual, inspiring trust and connection.
• You must either currently hold a Working with Children Blue Card or be willing to obtaining one.

Why join Bravehearts?

• You will play a key role in advancing our mission to prevent and treat child sexual abuse
• You'll join a supportive and compassionate team that, despite the seriousness of our work, knows how to have fun and create a positive environment
• We pay under the SCHADS award, and this role is classified at social and community Level 7 (plus super, plus salary sacrifice).
• Salary packaging which reduces the amount of tax you need to pay (more money in your bank account each pay!).
• Self-care, professional development and birthday leave days.
• Confidential support through our employee assistance programme and wellbeing services.
• An organisation that genuinely cares about its people

How to apply?

• Please include a covering letter with your application that summarises your experience across the key responsibilities.
• We encourage you to access the full position description below or on our careers page before applying: https://bravehearts.org.au/careers/positions-available/.

We foster a work environment that is inclusive and diverse so if you are an Aboriginal or Torres Strait Islander or come from any other diverse or minority group, we'd love to receive your application.

We are a child-safe organisation and have a zero tolerance to any form of child abuse. All Bravehearts employees must have a current Working with Children Check (relevant to the state/territory where the work is being completed) and a satisfactory National Criminal History Check. These will need to be completed prior to commencement.

A position description is attached.