• Job Type: Full-time (inc. 1 study day per week)
• Location: Haymarket, Sydney NSW
• Remuneration: Base salary starting from $55,381.09 + Superannuation + NFP Salary Packaging

Who are Bridge Housing?

We are an award-wining Community Housing Provider (Tier 1 NSW) who provide safe, secure and affordable homes to people on very low to moderate incomes. We aim to provide our tenants with stability and support.

At Bridge, we value integrity, innovation and inclusion and throughout those values its pivotal to every one of our employees that we care about the work we do, our tenants and their safety and wellbeing.

What's the role?

Our Central office in Haymarket has a permanent full-time (35 hours per week) Trainee Receptionist vacancy. This entry level role provides on-the-job learning and experience alongside formal study and supervised training. The receptionist will focus on customer service and administrative support under guidance of fellow team members while serving as the first point of contact for Bridge Housing customers and enquiries.

This role is a traineeship. Candidates must be willing to undertake a Certificate in Social Housing, Community Services or another relevant field of study.

What does a day as a Receptionist look like?

• Keeping the reception and general office space neat and orderly
• Supporting the Office Manager with set up and clean up for meetings and events
• Responding to enquiries in line with Bridge Housing’s Customer Service Standards - in person, on the phone and via email
• Performing general office administrative support to Bridge Housing staff and customers
• Ensuring office supplies stock is consistently available and neatly organised
• Participating in training and demonstrating progress in role-related skills

We are looking for someone who:

• has a positive and proactive attitude with a commitment to customer service
• uses clear and respectful communication skills, in writing and verbally.
• is enthusiastic and willing to learn
• is committed to Bridge Housing’s purpose
• can perform basic administrative practices (e.g. scanning, printing, filing, binding, answering phones, sending emails)
• has some experience with IT and Microsoft suites (Outlook, Word, Excel and Teams) within a professional workplace

They also need to be willing to obtain a Criminal Record Check.

Why join Bridge?

We are a three-time award winner of Best Workplace; we have achieved this title as a result of our fantastic workplace culture, which results from all our employees living the organisation’s values (Integrity, Innovation and Inclusion with CARE running throughout) and Bridge Housing CARES about its employees, their wellbeing and their professional development.

To recognise and reward the hard work of our employees, Bridge offer an inclusive and extensive Bridge Rewards Program that includes:

• support for employee wellbeing and professional development
• regular “recharge” day off a month for staff
• 35 hour working week
• extensive leave options (equivalent to 5 weeks per year including Christmas and your Birthday off!)
• study assistance and study leave
• training and development from internal and external providers
• team building
• monthly massages
• reflexology
• hybrid working arrangements (up to 2 days WFH per week)
• flexible work arrangements
• Grade 1 under the SCHADS Award + 10% (Base salary = $55,381.09 per annum)
• competitive, above award salary
• PLUS superannuation,
• PLUS not for profit salary packaging options up to $15,900
• We use Maxxia for our salary packaging (give them a google!)

APPLY NOW! By uploading a resume and cover letter through our portal. Don’t forget! We want to see in your cover letter why you want to work for us and how your values align.

We encourage you to apply as soon as possible. We will be reviewing and assessing applications on merit as they are received and consequently the closing date may be subject to change without notice.

Good news! We are establishing a Talent Pool from this recruitment process. If you are currently unavailable or the exact opportunity does not currently suit you, feel free to submit your application to be considered for suitable applications in the future.