The Opportunity

An exciting opportunity is available for a Receptionist to join the Administration Services team at Burnet!

In this role you will be responsible for maintaining the front desk area and performing reception services, including the operation of a multi-line telephone system. In addition to reception, you will provide additional administrative support as part of the administration pool.

As the first point of contact for Burnet, you will have a friendly and professional approach with all callers, visitors and members of staff. In this role you will ensure quality of services meet the expectation of the organisation, as well as develop and maintain effective working relationships across the Institute with both internal and external stakeholders.

You will also:

• Be the first point of contact for Burnet and provide courteous and reliable liaison with regard to enquiries, via telephone, email or in person.
• Organise courier bookings, prepare or source required customs proforma documentation as required for international items.
• Ensure only deliveries for Burnet staff members are accepted and recipients of deliveries are advised in a timely manner.
• Schedule meeting room and videoconference bookings as requested.
• Complete the workflow process for staff travel.
• Provide assistance for event logistics.
• Manage and sort incoming and outgoing mail.
• Donation reception support as required.

This is a Full Time, ongoing position. Refer to the attached position description for full details.

Let's talk about you

The following criteria are essential requirements:

• A minimum of two years of experience in a front desk reception or specific office administration role (e.g. Receptionist, Administration Officer / Assistant / Coordination or equivalent)
• Strong customer focus
• Excellent spoken and written communication skills
• High level computer skills including Word and Excel
• Good organisational and prioritisation skills
• Ability to liaise with a wide variety of people

The Burnet experience…

We want you to have a successful and meaningful career at Burnet and are committed to providing a supportive workplace environment for all our people. You will be part of a collaborative culture where progressive leadership, innovation, respect, and excellence are valued. Join a team of talented individuals who are passionate about what they do – achieving a more equitable world through better health.

We offer:

• A monthly accrued day off for full-time staff
• 14 weeks paid parental leave - no qualifying period
• Additional long service leave - 17.3 weeks (minimum is 8.67) at 10 years of service
• Study leave
• Flexible working arrangements
• Generous salary packaging
• Opportunities for career and professional development

Who are we?

Burnet Institute is a leading Australian, unaligned, not-for-profit, organisation passionate about social justice, equality and evidence-based research.

Burnet Institute brings together a highly diverse skill base, with more than 400 staff and students working across cutting-edge research and projects to address some of the most relevant global health issues. Institute-wide interdisciplinary health programs Disease Elimination, Health Security and Pandemic Preparedness, and Women's, Children's and Adolescents' Health are at the heart of our daily decision making. Harnessing our international and local field presence, our laboratories, and our mixed development and research cultures drives a greater focus on the most relevant health issues and achieves a greater impact as a result.

Whilst our headquarters is in Melbourne, Australia, we also have offices in Papua New Guinea and Myanmar, and are actively involved in research and public health programs throughout Australia, the Asia-Pacific region and Africa. Burnet is the only unaligned organisation in Australia that has dual accreditation with both the Australian National Health and Medical Research Council (NHMRC) and the Department of Foreign Affairs and Trade (DFAT).

Bring your whole self to work

At Burnet, we foster a diverse and inclusive culture. We want our people to feel like they belong and are free to be themselves at work. We have an active Gender Equity, Diversity & Inclusion (GEDI) Council that works to promote and improve gender equity, diversity and inclusion across the Institute, by developing and implementing strategies informed by both national and international best practice and staff input. Burnet holds an Athena SWAN Institutional Bronze Award from Science in Gender Equity (SAGE). If you have a reasonable adjustment, support, or access requirement at any stage of the recruitment process, we encourage you to let us know by emailing [email protected] using the subject line: Receptionist enquiry via EthicalJobs.

Sounds great! How do I apply?

Apply below and attach the following documents:

• Resume
• Cover Letter

Applications close at 11:59pm AEDT on the closing date.

As part of our commitment to gender equity, we have included a question in the application process on gender. This will allow us to monitor and report on gender in relation to our recruitment process.

Burnet is a child safe organisation. The successful applicant will be required to apply for a National Police Check and/or Working with Children. Current Australian working rights are required for all applicants.