The Opportunity

An exciting opportunity is available for a Salesforce Analyst to join the Philanthropy & Supporter Engagement team at Burnet!

In this role you will play a crucial role in optimising our fundraising efforts by analysing and managing our data in Salesforce. You will support the Database and Analytics Manager by providing data-driven insights to inform strategic decisions and improve overall fundraising effectiveness. You will also assist with reporting, data hygiene, and data extraction to support the broader Strategic Funding Partnership Innovation and Communication (SF PIC) team.

You will also:

• Create, maintain, and improve Salesforce reports and dashboards to track performance, including income and portfolio tracking, event outcomes, and other key metrics.
• Collaborate with the team to monitor third-party data integrations, ensuring the seamless flow of accurate information into Salesforce.
• Facilitate the extraction of supporter data for communications, appeals, and event invitations, ensuring accurate and timely distribution.
• Assist the Database and Analytics Manager in maintaining dashboards for financial reconciliation, donor trends, and campaign performance.
• Provide actionable insights by analysing fundraising data and identifying areas for optimisation and growth.
• Assist in developing and delivering training materials to enhance team members' proficiency in using Salesforce for data analysis.
• Work closely with the Database and Analytics Manager to identify opportunities for process improvement and data optimisation.
• Stay updated on best practices and new tools for data analysis and fundraising technology to continuously enhance the team's capabilities.

This is a 0.6 FTE part-time, ongoing position. You will have flexible working hours as well as 1 day per week working from home option. Refer to the attached position description for full details.

Let's talk about you

The following criteria are essential requirements:

• Bachelor's degree in Data Science, Business Analytics, Computer Science, Information Systems, or a related field.
• Proven experience with Salesforce, preferably in a non-profit or healthcare setting.
• Strong data analysis skills with the ability to interpret complex datasets and provide actionable insights.
• Proficiency in Microsoft Excel or Google Sheets, with expertise in formulas, pivot tables, and data visualisation.
• Attention to detail and a commitment to maintaining data accuracy.
• Excellent organisational and multitasking skills.
• Strong communication skills with a customer-oriented approach to supporting end-users.
• Ability to work collaboratively in a fast-paced environment.

The Burnet experience

We want you to have a successful and meaningful career at Burnet and are committed to providing a supportive workplace environment for all our people. You will be part of a collaborative culture where progressive leadership, innovation, respect, and excellence are valued. Join a team of talented individuals who are passionate about what they do – achieving a more equitable world through better health.

We offer:

• A monthly accrued day off for full-time staff
• 14 weeks paid parental leave - no qualifying period
• Additional long service leave - 17.3 weeks (minimum is 8.67) at 10 years of service
• Study leave
• Flexible working arrangements
• Generous salary packaging
• Opportunities for career and professional development

Who are we?

Burnet Institute is a leading Australian, unaligned, not-for-profit, organisation passionate about social justice, equality and evidence-based research.

Burnet Institute brings together a highly diverse skill base, with more than 400 staff and students working across cutting-edge research and projects to address some of the most relevant global health issues. Institute-wide interdisciplinary health programs Disease Elimination, Health Security and Pandemic Preparedness, and Women's, Children's and Adolescents' Health are at the heart of our daily decision making. Harnessing our international and local field presence, our laboratories, and our mixed development and research cultures drives a greater focus on the most relevant health issues and achieves a greater impact as a result.

Whilst our headquarters is in Melbourne, Australia, we also have offices in Papua New Guinea and Myanmar, and are actively involved in research and public health programs throughout Australia, the Asia-Pacific region and Africa. Burnet is the only unaligned organization in Australia that has dual accreditation with both the Australian National Health and Medical Research Council (NHMRC) and the Department of Foreign Affairs and Trade (DFAT).

Bring your whole self to work

At Burnet, we foster a diverse and inclusive culture. We want our people to feel like they belong and are free to be themselves at work. We have an active Gender Equity, Diversity & Inclusion (GEDI) Council that works to promote and improve gender equity, diversity and inclusion across the Institute, by developing and implementing strategies informed by both national and international best practice and staff input. Burnet holds an Athena SWAN Institutional Bronze Award from Science in Gender Equity (SAGE). If you have a reasonable adjustment, support, or access requirement at any stage of the recruitment process, we encourage you to let us know by emailing [email protected] using the subject line: Salesforce Analyst enquiry via EthicalJobs.

Sounds great! How do I apply?

Apply via the "Apply Now" button and attach the following documents:

• Resume
• Cover Letter

As part of our commitment to gender equity, we have included a question in the application process on gender. This will allow us to monitor and report on gender in relation to our recruitment process.

Burnet is a child safe organisation. The successful applicant will be required to apply for a National Police Check and/or Working with Children. Current Australian working rights are required for all applicants.