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Program Coordinator

Bicycle Network
  • Do you have a passion for sustainable transport and want to see more Australians riding bikes?
  • Do you thrive at building relationships with stakeholders and overseeing various projects concurrently?
  • Would you enjoy the mix of working behind a desk as well as being out and about meeting people?
  • Work for a health and sustainability-driven for-purpose organisation with 40 years of experience!
  • Great salary + 6 weeks annual leave + bike packaging + Bicycle Network membership + MORE!

We believe in liveable places where people are physically active - that's why we make it easier to ride a bike.

ABOUT Bicycle network

Bicycle Network believes that physical activity & sustainable transport is vital for a happy, healthy community – that’s why we make it easier for everyone to ride a bike. We support and service the needs of nearly 50,000 members, thousands of event participants, and the general bike riding community across Australia.

The Parkiteer team operates a network of over 150 secure bicycle parking facilities across Victorian train stations and transport hubs. Using behavioural insights, we encourage Victorians to switch up their transport mode and ride to the station.

ABOUT THE ROLE

We are looking for a graduate with relevant tertiary qualifications and/or experience in implementing active transport initiatives to help us deliver our Parkiteer program. As part of our Commercial Team, reporting to the Program Manager, you’ll play a central role in ensuring that our Parkiteer facilities at major transport hubs and railway stations in Victoria are being maintained and operated smoothly, as we encourage people to make sustainable and healthy commuting choices through behavioural insights. You will work closely with the Commercial Team, as well as with the wider Bicycle Network team and stakeholders, to move towards a happier, healthier, and less congested community.

You will need to be comfortable delivering front line customer service operations, as well as planning and delivering projects. We are looking for someone who is passionate about sustainable transport and keen to understand people’s needs and the barriers impacting their transport choices.

ABOUT YOU

  • Proficiency and experience in making outbound calls and taking inbound calls
  • Ensure key membership deliverables timelines are met
  • Deliver all maintenance and reporting within the SLR timeframes of the Parkiteer Contract
  • Act as the key contact for Parkiteer member and stakeholder communications, both personal and digital
  • Play a role in the financial processes of the Parkiteer budget
  • General experience with Microsoft Suite
  • Willingness to progress towards a senior coordinator role

HOW WE'VE GOT YOUR BACK!

  • Bike Salary Packaging up to $5,000 (salary packaging, but for bikes!);
  • 6 weeks annual leave;
  • Bicycle Network Membership with full benefits;
  • Convenient work location (CBD), bike parking and EOTF;
  • Flexible work arrangements, and;
  • Join a high-performing, motivated, like-minded team, driven by our core values.

Bicycle Network is committed to ensuring our team represents the diversity of our community. Women, non-binary people, Indigenous people, people with a disability, young people and people from culturally and linguistically diverse backgrounds are encouraged to apply.

Full-time and part-time applicants are welcome.

A position description is attached.

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