• Sydney (North Ryde) based – flexible working conditions
  
• Christian aid organisation
  
• Part-time - 3 days a week (0.6 FTE)

Why Baptist World Aid Australia?

If you have a desire to be part of a passionate, committed, people-oriented organisation that is committed to ending poverty… then you’re in the right place!

Baptist World Aid Australia is an international Christian development organisation working in over 20 countries. We partner with like-minded organisations overseas to implement community development and disaster projects that empower communities to lift themselves out of poverty. Last year, our work benefited over 900,000 people.

When you join Baptist World Aid, you’ll become part of a rich, 60-year history. As a valued member of our team, you’ll be integral to achieving our mission of helping Australians tackle the injustice of global poverty.

We’re looking for someone with the know-how, passion, and commitment to inspire our faithful supporters to action on poverty… is it you?

Who we are looking for? Supporter Engagement Outbound Co-ordinator

Location: Sydney, NSW (North Ryde)

Position: Permanent Part-time 3 days a week (0.6 FTE)

If you want to work in a collaborative team environment alongside passionate and talented individuals who have a genuine heart for the work we do, then this could be the perfect role for you!

As part of the Supporter Engagement team, you will intentionally build relationships with supporters via phone and other platforms to drive loyalty and lifetime value and help keep us front and centre of mind with our supporters. You thrive on talking to people and connecting with people from all walks of life easily. This role is to proactively contact current supporters through several platforms seeking their support either financial, in prayer or advocacy actions.

This role is ideal for someone who enjoys talking with people and is a gifted and empathetic communicator. You will have an excellent phone manner, be able to build rapport quickly and have a generally positive attitude. You'll enjoy working as part of a team to share the stories of our partners in the field to help you build relationships with our supporters and drive donations towards our busiest appeals. You will be results-driven and enjoy celebrating with the team when goals are met. You will also have experience working with database or CRM systems.

You’ll share our vision for a world without poverty as God intends.

Benefits

We want our people to live life to the full and have developed a range of Better World benefits to create a valued employee experience. Some of the ways we make this possible are;

• Salary sacrificing ($15,899 can be accessed per year as tax-free, as well as up to $2,650 to pay for meal and entertainment expenses)
• Staff Encounter Trips
• Additional annual leave between Christmas and New Year
• Life Leave
• Paid parental leave (12 weeks paid)
• Work from anywhere in the world for up to 4 weeks
• Ability to purchase annual leave
• Recognition awards
• Flexible and remote work
• Learning and Development support
• Employee Assistance Program and Chaplaincy support
• Superannuation Matching Contribution for those eligible

We will be reviewing applications and interviewing suitable candidates as they apply, so please don't wait until the closing date to apply, we want to hear from you today!

Please note: Baptist World Aid is a safeguarding organisation and our recruitment and selection procedures reflect our commitment to the safety and protection of children and vulnerable adults in our activities. As part of the selection process, candidates may be required to undergo psychometric testing, police checks and working with children checks.

Baptist World Aid Australia values diversity. We are an inclusive workplace that understands the power of diversity and building a culture that provides a sense of belonging. We welcome all applicants who meet the position description criteria. We actively encourage Aboriginal and Torres Strait Islander applicants.

If you have a disability and require adjustments to be made through the recruitment process, please reach out to one of our friendly team members and let us know at [email protected], using the subject line: Supporter Engagement Outbound Coordinator enquiry via EthicalJobs. 

A position description is attached.