We support young people and their children who are at risk and experiencing homelessness, to secure and maintain housing, address physical and mental health challenges, establish successful relationships and support networks, and access pathways to education and employment. Find out more at Brisbane Youth Service.

Are you seeking a role with a values-driven for purpose organisation where you can support young people in our community? Are you passionate about the provision of quality and accessible healthcare for vulnerable young people? Use your expertise to make an impact on the lives of the young people we support.

This full-time role of BYS Medical Clinic Practice Manager supports our mission by actively contributing to the BYS medical clinic’s operational objectives in providing flexible and responsive primary health services, tailored to meeting the needs of vulnerable young people aged 12-25 years at risk or facing homelessness.

This position is responsible for the day-to-day operations of clinic, including:

• Managing the clinic reception, bookings and appointments
• Close liaison with health practitioners, liaison with external services, hospitals and other practitioners as appropriate
• Development of policy and procedures related to the clinic.

You’ll be a great candidate for this role if you: have

• A post-Secondary qualification in Practice Management, Healthcare management, Business administration, or a related field and/or substantial relevant work experience within a health care setting
• Demonstrated ability to establish, provide and manage clinic administrative services and staff
• Demonstrated knowledge of issues impacting vulnerable young people including homelessness, mental health and domestic violence
• Demonstrated experience in using electronic patient database systems, including Best Practice, Proda, CTG/PIP, eHealth, Medicare, use of Tyro Machine and secure messaging databases e.g., Kiteworks and Medical Objects
• The ability to stay calm under pressure, with a consultative and collaborative working attitude.
• Have strong communication skills, including interpersonal skills and writing skills and the ability to advocate effectively on behalf of young people and young families.

Given the work that we do there will be a few non-negotiables. You’ll need to be able to have, or obtain prior to commencement:

• Working with Children Suitability Card [Blue Card].
• National Police Check clearance.
• Evidence of vaccination, immunity, or medical exemption for the following preventable diseases - Measles, Mumps, Rubella and Varicella [Chicken Pox]; Pertussis [Whooping Cough]; Hepatitis B and COVID-19.

Our people enjoy benefits including salary packaging, flexible working arrangements, and additional annual leave per year (depending on your role).

We value the unique backgrounds, experiences and contributions that each person brings to our community and encourage and celebrate diversity. So, even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you!
If this sounds interesting, submit your cover letter telling us why you are the right person for this role, along with your resume.

If you would like to discuss this position further, please contact BYS directly on 3620 2400 or via [email protected], using the subject line: BYS Medical Clinic - Practice Manager enquiry via EthicalJobs.

We may start interviewing for this role prior to the closing date, so don’t delay your application.