• Join Canteen and help young people affected by cancer in a caring and compassionate team culture
• Make a difference by impacting the lives of young people affected by Cancer.
• Be a part of an inspiring, purposeful and transformative team culture.
• Based in South Australia
• $85,000 + super and benefits.

Canteen and Cancer Hub acknowledge Aboriginal and Torres Strait Islander peoples as Australia’s First Peoples and sovereign custodians of this land. We pay our respects to Elders past, present and emerging. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Canteen and Cancer Hub have developed a Culturally Responsive Framework which identifies how Canteen and Cancer Hub work with Aboriginal and Torres Strait islander children, young people and their families. For more information, please see here www.canteen.org.au/about-us/reconciliation/culturally-responsive-framework.

About us

Canteen, Camp Quality and Redkite (Alliance Partners) are working together to provide Cancer Hub – a digital hub to help families impacted by cancer more easily access the practical and emotional support they need, when they need it.

Canteen is dedicated to supporting young people and their families affected by cancer. Founded by young cancer patients, our mission is to provide essential programs, services, and resources that positively impact the lives of 12–25-year-olds facing their own diagnosis, dealing with a close family member's cancer, or grieving the loss of a loved one. We believe in the transformative power of our team, and together, we aim to make a meaningful difference in the lives of those we serve.

The Intake and Assessment Practitioner at Cancer Hub serves as the first point of contact for service users and referrers, conducting initial assessments, determining appropriate care pathways, and coordinating necessary interventions, such as risk assessments and safety plans. With extensive knowledge of Cancer Hub, Camp Quality, Redkite, and Canteen services, the practitioner helps service users understand their needs and access the right support. The successful applicant for this role will bring specialist knowledge and expertise in working with Aboriginal and Torres Strait Islander families, recognising and addressing their unique cultural, social, and emotional needs.

About our benefits

We connect, we empower, we challenge, and we are real. These values ground the way we work at Canteen and Cancer Hub, and underpin a culture that brings people together, collectively, in an inspiring and positive way. Being a part of our team offers you a rewarding, purposeful and genuine experience, with endless opportunities. Find out more on our LinkedIn Life Page.

• Base Salary + Superannuation + Not-For-Profit Salary Packaging (up to $15,900 of your salary tax-free).
• 5 Weeks Annual Leave.
• Learning & Development opportunities.

About our role

Service Delivery: Provide culturally appropriate intake and assessment via phone or Zoom, offering information about Cancer Hub services and tailored short-term supports with a priority focus of Aboriginal and Torres Strait Islander children, young people and families.

Stakeholder Engagement: Build strong, respectful relationships with stakeholders, including Aboriginal and Torres Strait Islander community groups, to ensure young people and families access culturally informed support across the country.

Team Collaboration and Program Development: Collaborate with Cancer Hub and Alliance partners, to ensure services reflect the needs of Aboriginal and Torres Strait Islander young people and contribute to cultural responsiveness and safety.

About You

• Appropriate formal qualifications in the field of Health, Social and or Behavioural Sciences and/ or:
• Relevant work experience in a similar role with Aboriginal and Torres Strait Islander people and communities.
• Current Working with Children Check and a willingness to undergo National Criminal History Police Clearance. 
• Experience in providing support and advocacy for Aboriginal and/or Torres Strait Islander clients and families and maintaining positive relationships with the local community.
• Critical understanding of how colonisation continues to impact on Aboriginal and Torres Strait Islander peoples today including the barriers to access that manifest in the systems of Australia
• A deep respect for Aboriginal and Torres Strait Islander cultural ways of knowing, being and doing and understanding the need to prioritise Aboriginal and Torres Strait Islander views of health and wellbeing.
• An understanding of, or experience in, effective case management practices including proactively managing risk of complex individuals
• Experience in conducting risk assessments and developing safety plans inclusive of mental state, suicidality, self-harm, violence, child protection and risk of harm to others.
• Demonstrated knowledge of and sensitivity to the needs of children, young people (0-25 years) and their families. Experience administering brief assessments and coordinating care with young people and families,
• Demonstrated ability to maintain professional administrative responsibilities such as case notes, report writing, data entry and other communications in a timely manner. Ability to appropriately document, record and communicate the intake assessment, summary of needs and other relevant information clearly and factually.
• Ability to provide brief therapeutic support where appropriate (e.g. psychoeducation, solution focussed strategies, safety planning, narrative approaches and wellbeing strategies).

Due to the nature of Canteen and Cancer Hub’s work, you will be required to (very) occasionally work weekends and evenings. Advance notice will be given when this is the case, and Canteen does have a Time off in Lieu policy for taking leave as agreed with the supervising manager.  

If you’re passionate about what you do and are ready to make a difference, apply now. Do not delay in applying as we will be reviewing applications periodically during this time. Please submit your Resume and Cover Letter outlining your relevant experience.

Only applicants selected for interview will be contacted.

Employment Expectations

To ensure an ongoing commitment to the success of Canteen, all applications must be able to:

• Successfully complete and maintain a current National Police Check and Working with Child Check relevant to the individual’s state jurisdiction.
• Undergo an extensive screening process prior to appointment to guarantee the safety of all Canteen’s stakeholders.
• Provide at least two direct referees to ensure a successful reference check is completed.
• Provide relevant copies of professional qualification/s stated on the application.