Join Canteen and help young people affected by cancer in a caring and compassionate team culture

• Make a difference by impacting the lives of young people affected by Cancer.
• Be a part of an inspiring, purposeful and transformative team culture
• Based in Sydney / Hybrid and WFH flexibility
• $80,000 + super and benefits

Canteen acknowledges Aboriginal and Torres Strait Islander peoples as Australia’s First Peoples and sovereign custodians of this land. We pay our respects to Elders past, present, and emerging. Canteen is committed to the safety and well-being of children and people of all ages. We welcome all people, including those from diverse backgrounds, faiths, sexual orientations, and gender identities.

About us

Canteen is dedicated to supporting young people and their families affected by cancer. Founded by young cancer patients, our mission is to provide essential programs, services, and resources that positively impact the lives of 12-25 year-olds facing their own diagnosis, dealing with a close family member's cancer, or grieving the loss of a loved one. We believe in the transformative power of our team, and together, we aim to make a meaningful difference in the lives of those we serve.

Canteen’s success is built on the capability and motivation of its people. We are now seeking a Technology and Cybersecurity Coordinator with exceptional communication skills to enhance our organisation’s cybersecurity awareness and technical support. In this role, you will focus on engaging staff through a dedicated learning platform, coordinating the delivery of cybersecurity training that resonates with all levels of the organisation. Your ability to communicate complex security concepts clearly will be key to ensuring staff are equipped to navigate the digital landscape securely.

In addition to staff engagement, you will work closely with external stakeholders, such as schools and families, to provide technical support for programs like the robot telepresence system. This will involve troubleshooting, coordinating equipment use, and ensuring the secure and effective deployment of technology.

You will also monitor security alerts and coordinate incident response activities, collaborating with teams to address and mitigate any security threats. Your communication and coordination skills will ensure that both internal teams and external partners are well-informed, prepared, and confident in their roles in maintaining a secure environment.

About our benefits

We connect, we empower, we challenge, and we are real. These values ground the way we work at Canteen, and underpin a culture that brings people together, collectively, in an inspiring and positive way. Being a part of our team offers you a rewarding, purposeful and genuine experience, with endless opportunities. Find out more on our LinkedIn Life Page.

• Base Salary + Superannuation + Not-for-Profit Salary Packaging (up to $15,900 of your salary tax-free)
• 5 Weeks Annual Leave
• Learning & Development opportunities

About our role

• Cybersecurity Awareness & Training: Develop and deliver cybersecurity training programs, ensuring staff compliance with security policies and integrating best practices into daily operations.
• Technical Program Management: Oversee technical projects like the robot telepresence program, managing equipment and training stakeholders to ensure secure and effective usage.
• Incident Monitoring & Response: Monitor cybersecurity incidents, support investigations, and suggest improvements to enhance security and technical processes.
• Equipment Deployment & Management: Manage the sourcing, deployment, and troubleshooting of technical equipment, ensuring smooth project implementation.
• Documentation & Reporting: Maintain comprehensive records and provide reports on training outcomes, equipment usage, and cybersecurity compliance.

About You

• Proven experience in cybersecurity training and awareness programs.
• Familiarity with cybersecurity learning platforms and incident response protocols.
• Experience in providing Technical Support to Non Technical audience.
• Strong communication and presentation skills for effective training delivery.
• Ability to monitor security alerts and respond to incidents promptly.
• Analytical skills to assess and report on training effectiveness and incident impact.
• A proactive approach to staying updated on cybersecurity trends and threats.
• Relevant certifications (e.g., CISSP, CEH) and experience with learning management systems and incident response are a plus.

*Due to the nature of Canteen’s work, you will be required to (very) occasionally work weekends and evenings. Advance notice will be given when this is the case, and Canteen does have a Time off in Lieu policy for taking leave as agreed with the supervising manager.  
If you are passionate about technology, excel at problem-solving, and are skilled at engaging others through effective communication, apply now to join our dynamic team and make a real impact.

Do not delay in applying as we will be reviewing applications periodically during this time. Please submit your Resume and Cover Letter outlining your relevant experience.

Only applicants selected for interview will be contacted.

Employment Expectations

To ensure an ongoing commitment to the success of Canteen, all applications must be able to:

• Successfully complete and maintain a current National Police Check and Working with Child Check relevant to the individual’s state jurisdiction.
• Undergo an extensive screening process prior to appointment to guarantee the safety of all Canteen’s stakeholders.
• Provide at least two direct referees to ensure a successful reference check is completed.
• Provide relevant copies of professional qualification/s stated on the application.