About the role

As our Quality and Compliance Officer, you will play a critical role to support our upcoming ISO27001 certifications journey and contribute to maintaining our ISO9001 certification.

As a part of this newly established position, you will be responsible for spearheading the development and maintenance of CHN’s quality management systems to ensure that our processes align seamlessly with ISO standards. We are seeking a dedicated professional who can support the smooth functioning of our internal processes and systems, optimise efficiency and uphold our commitment to quality and compliance.

About the team

The Quality and Compliance Officer works within the Corporate Operations Team, which provides back-of-house management to the organisation and delivers a range of key functional services including office coordination, human resources management, risk management, Workplace Health and Safety (WHS), Information Technologies services, internal audit, and quality improvement.

See yourself in our team

The primary purpose of this position is to support the processes, frameworks, education and development of policy, procedures and processes to obtain ISO27001 certification. You will work closely with like-minded professionals to continuously evaluate and enhance our Quality Management System. Applying your strong business process management skills, you will contribute to internal audit programs, coordinate and participate in risk management activities, and play a key role in continuous improvement across a range of compliance areas.

Not across ISO27001? We are happy to provide Learning and Development opportunities to build upon your quality management and business systems knowledge to ensure that you have the right tools to be successful in the position.

Work location

This position is based in our Deakin office. We support flexibility and a hybrid work model at Capital Health Network (CHN) and are happy to work with the successful candidate to ensure balance between work and life.

Working at CHN

At CHN you will have an opportunity to work with professional subject matter experts and experienced leaders who encourage and support you to develop your interests, expertise and achieve your ambitions.
Some of the reasons CHN employees love working here include:

• Flexible working arrangements to promote sustainable teams and work life balance
• A career pathway with learning programs and a professional development fund
• Exciting, diverse, and fulfilling work at the heart of Canberra’s primary health system
• Corporate office in Deakin
• Collaborative workplace culture and supportive team environment
• An opportunity to work with key health professionals and stakeholders across the health sector
• A diverse and inclusive workplace built on values and wellbeing
• Attractive remuneration package, including the option to salary package up to $15,900 of your pre-tax income per FBT year
• Close proximity to some of the best coffee shops in Canberra and free public parking.

Learn more about Capital Health Network from our website.

Salary: $87,253 - $94,214 plus superannuation.

Employment type: Fixed Term contract, 30 June 2025.

How to Apply

Position documentation can be found here.

Please apply using the ‘Apply Now’ button. Your application MUST include:

1. Response to the selection criteria (maximum 2 pages).
2. Your most up to date resume.

Selection Criteria:

• Strong understanding of Quality Management Systems including ISO9001 certification or surveillance processes with a demonstrated ability to learn and understand new business processes.
• Demonstrated process improvement experience with ability to implement change and education programs with stakeholders on new processes.
• Demonstrated knowledge and ability to coordinate and participate in delivering internal audit processes and programs.
• Demonstrated understanding of compliance principles.

Please note: Applicants are required to have full Australian work rights at the time of application and include details of any visa limitations and end dates in the application cover letter.

For further enquiries:

Please contact Ryan Eatts, Senior Manager Corporate Operations: [email protected] using the subject line: Quality And Compliance Officer enquiry via EthicalJobs.

CHN, ACT’s PHN welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. Capital Health Network will provide reasonable adjustments for individuals with cultural requirements and/or individuals with a disability throughout the recruitment process.

If you identify as a person who may require adjustments to the application, recruitment, selection and/or assessment process, please advise via [email protected] or 02 6287 8023 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.